Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,217 Reviews)
Rating breakdown 2,217 reviews
5 Stars
1,715
4 Stars
399
3 Stars
64
2 Stars
25
1 Star
14
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
5
Absolutely perfect
on November 25, 2025
Posted by: Thewarrior
[This review was collected as part of a promotion.] I upgraded from a s22+ and do not regret it a bit, the s25fe is much faster and has a much better battery than my old phone 5 stars all day
Value
5
Response from Samsung USBy R&R Team, November 25, 2025
Hey Thewarrior, we appreciate your feedback on your Samsung Galaxy S25 FE. We love hearing that you have no regrets with your purchase of your new device, and that you are loving the enhanced battery life and speed of your phone. We have shared a link to the full manual for your device to help you with additional capabilities like Galaxy AI. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great
on November 25, 2025
Posted by: Colton6969
[This review was collected as part of a promotion.] I realy like the galaxy AI because I can ask it anything an find out anything I need to kno
Value
4
Response from Samsung USBy R&R Team, November 25, 2025
Hey there Colton6969, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We are so pleased to hear you are happy with the enhanced features of Galaxy AI, and finding it useful for finding information you need quickly. We have provided links to resources to help you discover additional features, best align the settings to your preferences, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great product with a great service
on December 3, 2025
Posted by: Mohammed
[This review was collected as part of a promotion.] Great values of galaxy AI plus all the values of what they bring in in the new generations of Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All around GREAT phone
on December 5, 2025
Posted by: MusicMan87
[This review was collected as part of a promotion.] The Screen: The 6.7-inch Dynamic AMOLED 2X display is super bright and smooth with 120Hz, making endless scrolling and watching lectures way better.
Battery Life: It has a big 4,900mAh battery that actually lasts. I got around 17 hours in one test, which is clutch for a long day out.
AI Tools: You get the full Galaxy AI suite, which is pretty neat for touching up photos or live translating conversations when you're traveling.
Built Tough: It's got an Armor Aluminum frame and Gorilla Glass Victus+ so it can probably survive a few drops when you're rushing to class.
Long-Term: Samsung promises seven years of updates, so this phone is set for your entire college career and beyond.
Battery Life: It has a big 4,900mAh battery that actually lasts. I got around 17 hours in one test, which is clutch for a long day out.
AI Tools: You get the full Galaxy AI suite, which is pretty neat for touching up photos or live translating conversations when you're traveling.
Built Tough: It's got an Armor Aluminum frame and Gorilla Glass Victus+ so it can probably survive a few drops when you're rushing to class.
Long-Term: Samsung promises seven years of updates, so this phone is set for your entire college career and beyond.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 FE brings power and style to everyday hustle
on December 6, 2025
Posted by: Galaxyhead40
[This review was collected as part of a promotion.] The Samsung Galaxy S25 FE has been holding it down in my daily routine, and Galaxy AI takes it to another level. I use it for streaming, scrolling, gaming on breaks, and keeping up with work, and the phone handles all of it without breaking a sweat. The display is clean and bright, so movies and sports look smooth even when I’m watching on the go.
Performance feels tight and responsive. Apps open fast, multitasking is easy, and the battery gets me through a full day of heavy use without stressing. When I need a quick charge, it’s back in action fast.
Galaxy AI has actually become part of my everyday flow — the photo tools make quick edits look professional, and the texting and translation features come in clutch when I’m dealing with people from different backgrounds. It’s like having a smart assistant that doesn’t judge my morning brain fog.
The S25 FE does warm up a bit during long gaming sessions, but nothing wild. For everyday use, it stays smooth, reliable, and ready for whatever the day throws at it.
Overall, the S25 FE is a strong mix of style, power, and smart features. It’s the kind of phone that fits right into the rhythm of real life — and honestly, it’s so helpful that sometimes I forget it’s a phone and not a teammate. If it starts asking for a lunch break, I’ll know it’s gone too far.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best New phone for the electrical disabled.
on December 7, 2025
Posted by: Jfer1998
[This review was collected as part of a promotion.] I am just learning my new phone. So far all is going well. I do like it. Cellphones are a challenge to me. I have an electricity issue so I can mess a phone up really quick. This far into my new phone and all is going well. Not one time have I knocked it out. Thank you Samsung for making a me proof phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My opinion of this product
on March 13, 2026
Posted by: Chuckbuck
[This review was collected as part of a promotion.] Ive not really used the galaxy AI but all the features are great so far can't complain except if im in a party on the Playstation app and play a video it closes the party. Its set to run in the background but still does it. Streaming is great Battery life is awesome!! Perfect size for gaming
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25FE has great features without the huge pricetag
on March 14, 2026
Posted by: Bennifer
[This review was collected as part of a promotion.] I use my phone for everything. Whether it's paying bills, gaming, internet searches, taking pictures, browsing YouTube, listening to music or searching Galaxy AI. I find it's performance as good as the higher priced phones. The battery lasts me well over 24 hours even with heavy phone use. Charging is super fast. The speed is great. There is no lag switching from screen to screen or from app to app. Its smooth. My pictures are crisp and clear and the colors are vibrant. When I play my music or watching videos, the sound is rich. If I am not using earbuds, the volume can be played very loud without distortion. Galaxy AI solves everyday problems for me on a regular basis which is super helpful as I am always searching for information. The screen is large, but it is light. It feels good in my hand. I am a big fan of the Galaxy FE phones. My last phone was a Galaxy S20FE 5G. I had it for 5 years and never had any issues. I would still be using it today if Samsung did not stop the security updates. I could not be happier. I absolutely love my phone!!
Value
5
Written by a customer while visiting Samsung US