Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,294 Reviews)
Rating breakdown 2,294 reviews
5 Stars
1,775
4 Stars
414
3 Stars
66
2 Stars
26
1 Star
13
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
5
Love this phone. Never had any issues.
on April 13, 2026
Posted by: alfredo
[This review was collected as part of a promotion.] Love the ai anything I ask for it finds in seconds. And always streaming never had to wait on a loading page or video.. Great on uploading videos and photos in a flash
Great all around
Great all around
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have been rocking the S21 since day 1 til 4-2-26
on April 13, 2026
Posted by: UserFriendly760
[This review was collected as part of a promotion.] I cannot tell you how amazed I am at the difference of battery life a full charge lasts me from the morning I start leaving my home at 7:00 a.m. all the way up until about 8:00 to 9:00 p.m. working my second job. I'm required to have my phone to be able to log into a couple of apps for my second job as well as clocking in and clocking out for my brakes and such. The megapixel on the camera is better for sure and I believe it's even has more memory than the 21. I'm very excited with my most recent purchase however news flash the genie really sucks compared to Google Assistant while I am driving the Google assistant is able to close Pandora and open another music app that I request or any app for that matter and play whatever I request for instance if I ask to open and play the most recent episode of WWE Monday Night Raw on Netflix then open Pandora and play Daft Punk it will do so however Google AI will say I cannot do that for you but let me tell you how you can manually do it all while driving on the freeway the genie AI really sucks when it comes to this issue for hands-free more specifically when trying to play music and or change stations it should be just as equal as the Google Assistant if not better but it is actually a downgrade to Google Assistant.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the camera
on April 13, 2026
Posted by: Ybarra541
[This review was collected as part of a promotion.] The phone is great for the camera! Thats probably the only thing I love about this phone. If im not connected to my home wifi the phone hardly works. When I leave my home or wifi connection I cant use the internet calling and text still works decent but not the greatest.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone was a great addition
on April 13, 2026
Posted by: tam077420
[This review was collected as part of a promotion.] This phone was a great addition to the Samsung Galaxy Series ive used Android Iphones both n i honestly must say the AI part of the Samsung Galaxy S25FE was the BEST ONE YET SUCH GREAT FEATURES ' SCREEN TIME 'BATTERY LIFE LIL WIDGETS JUST TO MAKE YOUR EXPERIENCE THAT MUCH EASIER ON YA AND YA LIFE THIS PHONE N THE AI PART OF IT 10/10 STARS!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 13, 2026
Posted by: PHONELUV
[This review was collected as part of a promotion.] I just switched from a Google pixel to a Samsung galaxy s25 fe and the features are so much better. The screen is bigger, which I like. And the functions are a lot better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on April 13, 2026
Posted by: Loveangel541503
[This review was collected as part of a promotion.] The Galaxy S25 FE is amazing and has amazing features and quality that hold up the the features that it has. It has good storage space and good memory. Its light to hold and doesnt take up much room in your pocket and or purse. The down fall is that it doesnt have a head phone jack. Also come with a fast charger so didn't take long to charge.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone review
on April 13, 2026
Posted by: cjsplaytime
[This review was collected as part of a promotion.] Works well as the phone its self. The company is the fault. Would like a bigger screen and rounded edges.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone but noticed issues with the screen when
on April 13, 2026
Posted by: Rainbowluvr
[This review was collected as part of a promotion.] This is a good phone but I noticed that it tends to loose battery quickly and when scrolling the screen sometimes lags .
Value
3
Response from Samsung USBy R&R Team, April 16, 2026
Hello Randbowluvr, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We know how disappointing it can be when your device is not meeting your expectations in speed and battery life. We have provided links to articles to help you with the battery life and adjusting the refresh rate of your device for the seamless scrolling you are seeking. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US