Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,294 Reviews)
Rating breakdown 2,294 reviews
5 Stars
1,775
4 Stars
414
3 Stars
66
2 Stars
26
1 Star
13
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
3
It could be better
on April 13, 2026
Posted by: Nightk16atYT
[This review was collected as part of a promotion.] It is very slow sometimes, and the battery dies abit faster then intended.
Value
3
Response from Samsung USBy R&R Team, April 16, 2026
Hello Nighk16atYT, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 FE. We completely understand how frustrating it can be when your device is not aligning to your expectations. We have provided links to articles to help you maximize the speed and battery life of your device. We have also provided a link to the Samsung Support Team to assist you further if continue to experience frustrations with your device, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on April 13, 2026
Posted by: Greattrade
[This review was collected as part of a promotion.] I was in need of a new phone. My previous phone was from a different company. I am pleased with the picture quality. Plus, this phone has been great for gaming. The games start up quicker and there is no lag. There are many other features that I have not tried, but I will. Great choice.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best electronic value
on April 13, 2026
Posted by: Joeyt73
[This review was collected as part of a promotion.] Awesome phone graphics and overall service.. The phone is the best overall value possible. Everything about it is the best value possible in today's expensive world
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid phone
on April 13, 2026
Posted by: Samsungfan888888
[This review was collected as part of a promotion.] This phone is a good all around phone. I love that it charges quickly. It has many AI features but I dont personally use them. If you are looking for a phone that is dependable this could be your next phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on April 13, 2026
Posted by: Luna19
[This review was collected as part of a promotion.] I bought 2 of them as a gift for my in laws. It's a very nice and smooth phone. One can really tell the quality of it. The processor is smooth and the volume isn't too low. They told me the screen is very responsive with great colors and brightness. They like the new Galaxy AI assist to help them with anything. I know we made a right choice of buying them!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I am very happy with my new phone.
on April 13, 2026
Posted by: Kds2pls1
[This review was collected as part of a promotion.] Other than for calls I use my phone for streaming and games to keep my brain active.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone overall
on April 13, 2026
Posted by: Mrporter74
[This review was collected as part of a promotion.] I love this phone overall photo quality is top tier AI with the Google maps is wonderful because it can help you when your driving your car i love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its a upgrade from a54 I had
on April 13, 2026
Posted by: Deecrow
[This review was collected as part of a promotion.] It's a big upgrade from my previous a54. Its not perfect but suit my every need I'd recommend..
Value
5
Written by a customer while visiting Samsung US