Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,294 Reviews)
Rating breakdown 2,294 reviews
5 Stars
1,775
4 Stars
414
3 Stars
66
2 Stars
26
1 Star
13
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
5
Love it wish I could get the 26
on April 13, 2026
Posted by: James0poa
[This review was collected as part of a promotion.] Thank u samsung for the great device I love it so much
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast phone
on April 13, 2026
Posted by: Sylwunia
[This review was collected as part of a promotion.] Im very happy with this phone. Nice and clean display, phone responds well. Takes beautiful pictures. I love playing games on it and watch videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my galaxy 25
on April 13, 2026
Posted by: Regin1788
[This review was collected as part of a promotion.] I love the feature galaxy ai. It helps me keep my meds on time. It helps me to create and its great to brainstorm with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!!!
on April 13, 2026
Posted by: Evilmidget
[This review was collected as part of a promotion.] All for person and work can't beat the fast internet and loading my apps In no time I will not buy anything but an galaxy phone now. Haven't found anything about this phone I don't like.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I upgraded from a s23 ultra and the s25 way more.
on April 13, 2026
Posted by: Tr3king
[This review was collected as part of a promotion.] This phone doesn't and will not disappoint you at all it has more features and advancements that will shock you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on April 13, 2026
Posted by: Tee4Jay
[This review was collected as part of a promotion.] Very disappointed so far. I had an A25 before this one and it was faster and much more user friendly. This is suppose to be an upgraded version but it doesn't act like one.
Value
2
Response from Samsung USBy R&R Team, April 15, 2026
Hello Tee4Jay, we appreciate your feedback on your Samsung Galaxy S25 FE. We completely understand how frustrating it can be when you have upgraded to a new device that doesn't feel like an upgrade in functionality. We have provided a link to an article to help you adjust the refresh rate for faster speeds on your device. We have also shared a link to the complete manual for your device to help you with the additional features, and alignment of the settings to your preferences. We have lastly, provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on April 13, 2026
Posted by: Likestoeat
[This review was collected as part of a promotion.] The device is amazing great for streaming no buffering
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the phone
on April 13, 2026
Posted by: Lilleeele25
[This review was collected as part of a promotion.] Not fond of Ai yet so I'm not sure about that feature
Value
5
Written by a customer while visiting Samsung US