Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,294 Reviews)
Rating breakdown 2,294 reviews
5 Stars
1,775
4 Stars
414
3 Stars
66
2 Stars
26
1 Star
13
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
5
Samsung Galaxy
on March 30, 2026
Posted by: Olddog26
[This review was collected as part of a promotion.] Has been a trusted device for several years now
No complaints.
No complaints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features!
on March 30, 2026
Posted by: Lovebug333
[This review was collected as part of a promotion.] The pictures are beautiful the AI function is better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera quality is top notch!
on March 30, 2026
Posted by: SamsungFan
[This review was collected as part of a promotion.] This phone is beautifully sleek and fashionable! I Love the smooth controls and delicate UI ✨️ 😍. And Galaxy AI has been so helpful in my everyday life!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone WAS great.
on March 30, 2026
Posted by: Ptayusedaphone
[This review was collected as part of a promotion.] This phone has served me well until very recently. There was an update that divided the drop down options in two different categories instead of just the one. Stupid. It doesn't need to be that complicated. Secondly, the memory in my phone is full, and there is no option for a memory card. But other than that, it's been great for years. Also, I don't use Galaxy AI and avoid gemeni at all costs.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice sleak design
on March 30, 2026
Posted by: Funderburgd
[This review was collected as part of a promotion.] I love using the AI to create things I find funny. I never really use all the features on the phone l, just the basics, calls text, camera. But if I need the others they are there
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone works exactly as intended
on March 30, 2026
Posted by: Jakey666
[This review was collected as part of a promotion.] This phone works exactly as intended, I've been using it for...idk like 4 years now and I haven't had any issues whatsoever! It even plays the newest games without any issues. The galaxy ai works wonderfully too, even though I'm not like super into using ai.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on March 30, 2026
Posted by: Nitrowedas
[This review was collected as part of a promotion.] Saying the S25 FE is for the fans, it seems they missed the mark. Wishing the camera was of a better quality, taking pics is a little off when comes clarity and focus. The phone unfortunately lags when a lot of screen time is in use and overheats when viewing the web, apps and gaming, etc.. It's unfortunate.
Value
3
Response from Samsung USBy R&R Team, April 3, 2026
Hi Nitrowedas, we appreciate your feedback on your Samsung Galaxy S25 FE. We completely understand how frustrating it can be when your device is not meeting your expectations or operating as intended. We have provided links to troubleshooting guides to help you with the blurry photos you mention experience, the speed of your device, and the temperature during prolonged usage. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience these frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Budget-Friendly Galaxy S25 AS GOOD?
on March 30, 2026
Posted by: Kay2Ty
[This review was collected as part of a promotion.] The phone is light, small, and perfect for me. As the phone is able to fit in any pocket and visually looks as good as the other versions of the S25 series. The latest feature being very easily assimilated into daily life, the Galaxy AI has helped with my scheduling, grocery shopping, and reminder memos whenever I need it. It's a handy gadget that succeeds to keep up with life.
Value
5
Written by a customer while visiting Samsung US