Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,294 Reviews)
Rating breakdown 2,294 reviews
5 Stars
1,775
4 Stars
414
3 Stars
66
2 Stars
26
1 Star
13
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
3
Room to improvement
on March 30, 2026
Posted by: Nae369
[This review was collected as part of a promotion.] Love the phone, has a great quality on camera, i woul say best in the market right now...but, I there's definitely a room to improve in a few aspects.
Firtsly the screen this model has a easy scratching screen,matter of fact my phone has two scratch just because i was having it on my pocket along with my keys, also the fact that the temperature of the phone even when is not charging it's warm and most cases hot during charging or USB connected to the car.
I don't know if this only my device having this issues but, definitely a great opportunity to improve.
Value
3
Response from Samsung USBy R&R Team, April 3, 2026
Hey there Nae369, we appreciate you sharing your experience of your Samsung Galaxy S25 FE with us. We know how disappointing it can be when there are a few features of your device that are taking away from your overall enjoyment and prolonged usage. We have provided a link to an article to help you troubleshoot the temperature of your device. We have also provided a link to the Samsung Support Team to assist you if you are interested in additional protection options for the display of your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Worth Every Penny
on March 30, 2026
Posted by: Gmow92
[This review was collected as part of a promotion.] The S25 series of phones are amazing. I have the standard S25 personally and it lacks nothing to be desired. Camera quality, durability, processing speed, screen clarity and immersion are just a few main points to be praised. The overall experience is a 10/10 for me. I only regret it took me this many years to realize how great Galaxy phones were. Ill never go back! The built in Galaxy AI is a great tool for quick informative answers from basic to very complex questions and in my opinion is better overall than Gemini, its more personal to you and learns the series of questioning to solve a problem you may have before you even ask it to. I'm very happy with my Galaxy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's fast but sensitive touch.
on March 30, 2026
Posted by: Lovelykitty
[This review was collected as part of a promotion.] I use it as a phone to communicate , taking photo , watching YouTube, playing games , checking emails.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
its a good device just sometimes lags a little but
on March 30, 2026
Posted by: Chuy81
[This review was collected as part of a promotion.] i use my phone for everything work out of it im a sales man so i put alot of things on the i ternet with it and when im looking for some info that of the AI comes real handy like a friend helping me out
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 30, 2026
Posted by: Aharding1074
[This review was collected as part of a promotion.] Love this phone. Was worried about storage since it does not have a SD slot. But so far have had no issues with space. I use my phone with work applications and tons of personal ones and has been wonderful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is able to help me with my online work
on March 30, 2026
Posted by: Mistersamsung
[This review was collected as part of a promotion.] The ai is very understanding to my messages and fet my request done I'm happy to see a phone with good ai
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung s25fe
on March 30, 2026
Posted by: Studlyfe
[This review was collected as part of a promotion.] The galaxy s25fe is great for everything I mean everything the ai helps alot with understanding thing the alerts for events wit my assistant is great I just luv the galaxy s25fe
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
my 25 FE explained
on March 30, 2026
Posted by: Griff2
[This review was collected as part of a promotion.] the AI feature is great on here.. I live the camera and the way the operating system can switch between multiple pages without a glitch... it is very easy to use and easy to personalize along with smart switch... haven't tried the wireless charging feature yet but my battery holds almost 2 - 3 days between charge and daily use scrolling Facebook, checking emails, playing certain games, texting and phone calls along with many other apps that I use so the battery is strong... love the lightweight feel and I wanna upgrade my other phone to get another galaxy 25 series because I like the way it handles... very easy on the eyes... if you don't have one, I suggest you get one...
Value
5
Written by a customer while visiting Samsung US