Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,294 Reviews)
Rating breakdown 2,294 reviews
5 Stars
1,775
4 Stars
414
3 Stars
66
2 Stars
26
1 Star
13
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
5
This phone has great features. Everything i need.
on March 30, 2026
Posted by: Fanphone
[This review was collected as part of a promotion.] I haven't tried the AI yet. But I'm going to. It make notes and text so much easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone for any level of a user
on March 30, 2026
Posted by: Happyuser2026
[This review was collected as part of a promotion.] My phone is used for work and personal use. It's has great storage and it's clear to understand. Battery has a good lasting care for everyday usage. AI feature is quick and convenient for quick information, and also a fun tool with photos. It's size is comfortable to use and it is very lightweight. It's sturdy and the curve corner design creates a soft and different style.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love my Samsung
on March 30, 2026
Posted by: Lvlygma
[This review was collected as part of a promotion.] My Samsung phone is my lifeline. This phone holds my daily calendar and as a disabled senior, I have a lot of appointments to keep track of. I also have a lot of grandchildren and their birthdays & school events to keep track of!
I keep my medical records on my phone along with my patient portals. I have been having some memory issues, but I can always trust my phone to have my history, present, & future medical information always on hand.
My phone is my connection to the grocery & department stores, I am so thankful for delivery service.
I also use my phone Christian Bible studies, Wednesday and Sunday Zoom meetings, and my personal Bible study.
Thanks to the video call feature, telephone calls, whether from family or Doctors, are so much more personal. Getting pictures from of my grandchildren on a daily basis let's me feel so much more part of their lives.
I enjoy watching movies on my phone when I am stuck in bed. I also use my time playing games that give me the opportunity to earn money or gift cards! These games make it possible for me to treat myself or grandchildren to items that I can't afford on my monthly income.
The alarm feature on the phone keeps me on track with taking my daily meds, keeping my appointments, to reminding me what is happening in my daily life.
The new Ga AI features makes my phone more personable. I can actually have a conversation about the weather or keep up on the news. It's like having a 24/7 personal home aid and best friend.
I keep my medical records on my phone along with my patient portals. I have been having some memory issues, but I can always trust my phone to have my history, present, & future medical information always on hand.
My phone is my connection to the grocery & department stores, I am so thankful for delivery service.
I also use my phone Christian Bible studies, Wednesday and Sunday Zoom meetings, and my personal Bible study.
Thanks to the video call feature, telephone calls, whether from family or Doctors, are so much more personal. Getting pictures from of my grandchildren on a daily basis let's me feel so much more part of their lives.
I enjoy watching movies on my phone when I am stuck in bed. I also use my time playing games that give me the opportunity to earn money or gift cards! These games make it possible for me to treat myself or grandchildren to items that I can't afford on my monthly income.
The alarm feature on the phone keeps me on track with taking my daily meds, keeping my appointments, to reminding me what is happening in my daily life.
The new Ga AI features makes my phone more personable. I can actually have a conversation about the weather or keep up on the news. It's like having a 24/7 personal home aid and best friend.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love all the features of this phone
on March 30, 2026
Posted by: Sassybaby83
[This review was collected as part of a promotion.] I absolutely love all of the features on this phone, what i love the most is how easy it is the use the AI that is installed on this phone. Gemini makes this simpler...i wont ever use another brand of phone. Im a samsung user for life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is great phone so easy to use...
on March 30, 2026
Posted by: Will258
[This review was collected as part of a promotion.] Is a nice phone. Easy fast is just great i really love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 30, 2026
Posted by: SamsungFan
[This review was collected as part of a promotion.] The Samsung Galaxy FE has been the best Samsung I've had. Lots of memory and easy-to-use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why the Galaxy S23 FE is a Winner
on March 30, 2026
Posted by: Garland
[This review was collected as part of a promotion.] To the Samsung Product Team,
I am writing to share my appreciation for the Galaxy S23 FE. In a market often split between budget and ultra-premium, this device is a masterclass in balance. Here is why it stands out as a high-water mark for the Fan Edition lineup:
1. Flagship Performance
The integration of the Snapdragon 8 Gen 1 (or Exynos 2200) provides a level of snappiness that makes multitasking effortless. It doesn’t feel like a "lite" version; it’s a powerhouse that respects the user’s productivity.
2. Pro-Grade Camera Experience
The 50MP main sensor is exceptional, with color science and low-light performance that punch way above its price bracket. Including a 3x optical zoom telephoto lens—a rare find at this level—is exactly the "flagship essential" fans value most.
3. The "Goldilocks" Display
The 6.4-inch Dynamic AMOLED 2X screen is the perfect middle ground. The 120Hz refresh rate ensures buttery smooth visuals, while the peak brightness remains impressive even under direct sunlight.
4. Premium Build & Ecosystem
The glass and aluminum construction provides a "hand-feel" that rivals the standard S23 series. Furthermore, retaining IP68 water resistance and wireless charging—features often stripped from mid-range competitors—ensures this phone feels like a truly complete package.
The S23 FE proves you don't need to choose between value and a premium experience. Well done.
I am writing to share my appreciation for the Galaxy S23 FE. In a market often split between budget and ultra-premium, this device is a masterclass in balance. Here is why it stands out as a high-water mark for the Fan Edition lineup:
1. Flagship Performance
The integration of the Snapdragon 8 Gen 1 (or Exynos 2200) provides a level of snappiness that makes multitasking effortless. It doesn’t feel like a "lite" version; it’s a powerhouse that respects the user’s productivity.
2. Pro-Grade Camera Experience
The 50MP main sensor is exceptional, with color science and low-light performance that punch way above its price bracket. Including a 3x optical zoom telephoto lens—a rare find at this level—is exactly the "flagship essential" fans value most.
3. The "Goldilocks" Display
The 6.4-inch Dynamic AMOLED 2X screen is the perfect middle ground. The 120Hz refresh rate ensures buttery smooth visuals, while the peak brightness remains impressive even under direct sunlight.
4. Premium Build & Ecosystem
The glass and aluminum construction provides a "hand-feel" that rivals the standard S23 series. Furthermore, retaining IP68 water resistance and wireless charging—features often stripped from mid-range competitors—ensures this phone feels like a truly complete package.
The S23 FE proves you don't need to choose between value and a premium experience. Well done.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Having issues. Blurry videos. Maps misses places.
on March 30, 2026
Posted by: SILKY1
[This review was collected as part of a promotion.] Been experiencing different issues. The terrible videos in apps is really upsetting. I am not happy with this device.
Value
2
Response from Samsung USBy R&R Team, April 2, 2026
Hello Silky1, thank you for sharing your feedback on your Samsung Galaxy S25 FE. We know how frustrating it can be when your device is not operating as expected or intended. We have provided a link to an article to help you troubleshoot the blurry photos you mention experiencing with your device. We have also shared links to articles to help you with the GPS and apps not functioning as intended. We have also shared a link to the Samsung Support Team to offer additional assistance if your frustrations continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet's GPS signal is lost
https://www.samsung.com/us/support/troubleshooting/TSG01001575/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet's GPS signal is lost
https://www.samsung.com/us/support/troubleshooting/TSG01001575/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US