Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,294 Reviews)
Rating breakdown 2,294 reviews
5 Stars
1,775
4 Stars
414
3 Stars
66
2 Stars
26
1 Star
13
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
5
My phone Samsung
on March 30, 2026
Posted by: AprylDZ
[This review was collected as part of a promotion.] I LOVE my samsung, never have had any issue, just geneal wear and tear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Settings for eyes
on March 30, 2026
Posted by: HotrodGhost
[This review was collected as part of a promotion.] My only problem with the phone is even after changing the settings to help me see it better with and with out my glasses and I still have to squint to see it's either too bright, too dark or too small, even after changing the adjustments. Everything other than that I love about this phone...
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My new favorite phone
on March 30, 2026
Posted by: Jessica
[This review was collected as part of a promotion.] This works 95% as well as any flagship phone for hundreds less. It's sturdy (has survived several falls), runs smoothly, and has good picture quality. I run multiple apps at once as a delivery driver for multiple companies and this runs them all simultaneously like a champ. I will stick to the FE series from now on. I had low expectations and this surpassed them all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on March 30, 2026
Posted by: Bugsg20
[This review was collected as part of a promotion.] Love the galaxy ai features, great for videos and gaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy ai vibez
on March 30, 2026
Posted by: Brooke
[This review was collected as part of a promotion.] Galaxy ai is coolness. Good vibes all day!!!
Take cruises, eat the cake and live life to the fullest
Take cruises, eat the cake and live life to the fullest
Value
3
Response from Samsung USBy R&R Team, April 2, 2026
Hi Brooke, thank you for your feedback on your Samsung Galaxy S25 FE. We are pleased to hear that you are enjoying the usage of Galaxy AI with your device. We have provided a link to the complete manual for your device to help you discover additional capabilities and features on your device, and integrate them in to your usage. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
My Samsung phone
on March 30, 2026
Posted by: Roy4samsung
[This review was collected as part of a promotion.] I have enjoyed my Samsung phone. It has great features like AI and lot of other things. I generate projects on AI. Features on my phone are excellent. Storage is good also. Clear photos and screen. Like my phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
For being the FE edition, it really nice.
on March 30, 2026
Posted by: Holdaway3
[This review was collected as part of a promotion.] Does everything I want and more. I use my phone for work and play. Stays charged, no loss signal, no lag, lots of memory. Couldn't ask for better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is overall great!
on March 30, 2026
Posted by: O4NOUT1437
[This review was collected as part of a promotion.] The S25 FE is an excellent choice. It has geeat features, including Galaxy AI features. It is thin and light. This phone has great camera features as well. With a full AI Galaxy suite you can do more than the average. The S25 FE features the complete Galaxy AI suite with Generative Edit, Photo Assist, and Object Eraser. It features the "Now Bar" for instant access to tools and "Now Brief" for summarizing daily info. Gemini Live is another great feature, your phone acts as a conversational partner. Galaxy AI can review what is being seen through the camera to provide suggestions on any topic. AI Galaxy can also go as far as removing unwanted noise in videos. Galaxy s25 fe also features fast charging in which is very convenient for users whom are on their phone constantly. I love that it is water and dust resistant as well. The Galaxy s25 Fe is overall a great choice!
Value
3
Response from Samsung USBy R&R Team, April 2, 2026
Hi there O4NOUT1437, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 FE with us. We are happy to hear that you feel you have made a good choice in a new device, and that you are enjoying the range of features available for Galaxy AI. We have provided a link to the Samsung Support Team to assist you any time you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US