Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,294 Reviews)
Rating breakdown 2,294 reviews
5 Stars
1,775
4 Stars
414
3 Stars
66
2 Stars
26
1 Star
13
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
5
The camera features of the S25 FE have my heart!
on March 22, 2026
Posted by: JesusLover
[This review was collected as part of a promotion.] I've been a Samsung user pretty much my whole life! I switched from the A series to the S25 and it's amazing. What I was the most excited about is the camera and the S25 FE did not disappoint; pro photos and pro videos, wide and ultra wide and ectera... It got a lot of features enough to you a professional shot if you explore the options enough even with editing. I used the Galaxy AI to transform my photos to various settings and different kinds of art; it's so interesting to me.
The system runs very smoothly, it charges rapidly and the battery lasts me the whole day! (My screen time is painful... but still!)
One thing is Bixby barely responds to me when I need it. I might to reset my voice and try different tones so it recognizes me, but I was also so excited to use Bixby so that a bit disappointing. I always remember how Stray Kids' Changbin was calling Bixby on his phone so I wanted to experience that too, pretty silly but that's okay.
I still need to explore more things that the S25 FE has to offer because there's a lot to explore which is great! But from what I've seen so far, I am satisfied. Next time I upgrade, I would definitely want to try using the ZFlip series!
The system runs very smoothly, it charges rapidly and the battery lasts me the whole day! (My screen time is painful... but still!)
One thing is Bixby barely responds to me when I need it. I might to reset my voice and try different tones so it recognizes me, but I was also so excited to use Bixby so that a bit disappointing. I always remember how Stray Kids' Changbin was calling Bixby on his phone so I wanted to experience that too, pretty silly but that's okay.
I still need to explore more things that the S25 FE has to offer because there's a lot to explore which is great! But from what I've seen so far, I am satisfied. Next time I upgrade, I would definitely want to try using the ZFlip series!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fast, smooth and powerful but heats quickly.
on March 22, 2026
Posted by: Focalors
[This review was collected as part of a promotion.] The Galaxy AI in the phone is useful towards being able to solve more issues and easy access to searching things up, but isn't something that I see being used often. As the title mentions, it is a strong phone but heats quickly, defeating the purpose of being fast.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone so far
on March 22, 2026
Posted by: Syl21481
[This review was collected as part of a promotion.] AI really does help and can be used for anything you need information on . And the pictures are so clear .I love this phone .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Still a phone
on March 22, 2026
Posted by: Anarchy821
[This review was collected as part of a promotion.] Device usage - streaming, social media, emails, Google, samsung, wallet, pdf, business.
Device randomly freezes for long periods of time and wont let you power off, same when it randomly goes to black screen, states wet port when its been sitting all day with no movement or weather
Device randomly freezes for long periods of time and wont let you power off, same when it randomly goes to black screen, states wet port when its been sitting all day with no movement or weather
Value
3
Response from Samsung USBy R&R Team, March 23, 2026
Hey Anarchy821, we appreciate you sharing your experience of your Samsung Galaxy S25 FE with us. We know how valuable the uninterrupted usage of your device is to you every day, and we would love to help you resolve this experience. We have provided links to a few articles to help you adjust the refresh rate and troubleshoot the freezing you mention experiencing. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product has a great camera.
on March 22, 2026
Posted by: 1love69
[This review was collected as part of a promotion.] I use my device for personal and work. The youTube Music app on this device. Is pretty awesome.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy my phone.It helps me take good pictures an
on March 22, 2026
Posted by: MrGrim
[This review was collected as part of a promotion.] I love the a i helps me when looking stuff up the easy access to the features, the plugging in of my phone to my truck.This phone is great and I would like to get a newer one if I was to win this , it would help with family stuff and working
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone
on March 22, 2026
Posted by: CodyGalaxy
[This review was collected as part of a promotion.] I just got this phone last week. The galaxy 25 fe is the best phone I've ever had. Im able to personalize it to my needs and wants! Plus the Galaxy AI top notch
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy AI Transitions and smoothness
on March 22, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] Galaxy AI
Samsung Galaxy AI good features
Samsung Galaxy AI good features
+7
Samsung Galaxy AI offers a suite of intuitive tools designed to improve productivity and creativity, featuring real-time translation, generative photo editing, and text summarization. Key features include Live Translate for calls, Circle to Search, Note Assist for summaries, and Photo Assist for generative editing. These tools, available on newer Galaxy devices, operate through a hybrid of on-device and cloud processing.
Reddit
Reddit
+4
Top Galaxy AI Features:
Communication & Translation:
Live Translate: Translates phone calls and conversations in real-time (audio and text) across 13+ languages.
Chat Assist: Built into the keyboard, it offers tone suggestions, spelling/grammar checks, and translation in apps like WhatsApp.
Interpreter: Translates face-to-face conversations on a split-screen.
Productivity & Summarization:
Circle to Search: Enables instant Google searches for any item on the screen by circling, highlighting, or tapping it.
Note Assist: Summarizes, formats, and translates notes in Samsung Notes, even generating cover images.
Transcript Assist: Transcribes recordings into text, then summarizes or translates them.
Notification Highlights: Condenses long notifications from apps like WhatsApp and Gmail into short summaries.
Creative Photo/Video Editing:
Generative Edit: Moves, removes, or resizes objects in photos, using AI to fill in the background.
Photo Assist: Allows advanced editing, such as changing clothing
Samsung Galaxy AI offers a suite of intuitive tools designed to improve productivity and creativity, featuring real-time translation, generative photo editing, and text summarization. Key features include Live Translate for calls, Circle to Search, Note Assist for summaries, and Photo Assist for generative editing. These tools, available on newer Galaxy devices, operate through a hybrid of on-device and cloud processing.
+4
Top Galaxy AI Features:
Communication & Translation:
Live Translate: Translates phone calls and conversations in real-time (audio and text) across 13+ languages.
Chat Assist: Built into the keyboard, it offers tone suggestions, spelling/grammar checks, and translation in apps like WhatsApp.
Interpreter: Translates face-to-face conversations on a split-screen.
Productivity & Summarization:
Circle to Search: Enables instant Google searches for any item on the screen by circling, highlighting, or tapping it.
Note Assist: Summarizes, formats, and translates notes in Samsung Notes, even generating cover images.
Transcript Assist: Transcribes recordings into text, then summarizes or translates them.
Notification Highlights: Condenses long notifications from apps like WhatsApp and Gmail into short summaries.
Creative Photo/Video Editing:
Generative Edit: Moves, removes, or resizes objects in photos, using AI to fill in the background.
Photo Assist: Allows advanced editing, such as changing clothing
Value
4
Written by a customer while visiting Samsung US