Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,294 Reviews)
Rating breakdown 2,294 reviews
5 Stars
1,775
4 Stars
414
3 Stars
66
2 Stars
26
1 Star
13
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
5
Ease of access.
on March 21, 2026
Posted by: MzTasha
[This review was collected as part of a promotion.] From the start of using this samsung device it has been nothing but smooth transitioning from the Samsung galaxy 15. I'm not one that can maneuver through technology fast but this phone was rather easy to work with. I often game on my phone and scroll through the web. Galaxy AI helped a lotwith guidance. Overall the Samsung 25 fe has been a great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like a phone it's easy to use and good quality
on March 21, 2026
Posted by: Lovesamsung
[This review was collected as part of a promotion.] I recommend the Samsung galaxy phone my family loves a Samsung product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 FE
on March 21, 2026
Posted by: Johnathon
[This review was collected as part of a promotion.] Streaming is clear no loading forever. Gaming is very responsive, videos are crystal clear, I love the Galaxy S Series phones I have own one sense back with the Galaxy S8. I have also had the A series phones as well. For a phone it can literally do everything a laptop does. Im thoroughly impressed with the S25 FE
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New phone to me
on March 21, 2026
Posted by: Nana24
[This review was collected as part of a promotion.] I am learning how to use my new phone. I'm figuring out the AI too. Hopefully I won't screw it all up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Small phone
on March 21, 2026
Posted by: Mookie
[This review was collected as part of a promotion.] Not loud enough can hear the person on the other end of the phone
Value
2
Response from Samsung USBy R&R Team, March 23, 2026
Hey Mookie, we appreciate your feedback on your Samsung Galaxy S25 FE. We know how frustrating it is when your new device is not meeting your expectations in functionality. We have provided links to a few articles to help you troubleshoot this experience you mention with the speaker of your device. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Myphonesweeps
on March 21, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Hi I have a Samsung Galaxy phone. S25fe it's a great phone .it has galaxy AI. To fix ur pictures and all kinds of things. Has a better camera on it than my last phone. There's so many features that I haven't even tried yet!! So if ur not sure believe me, it's a great phone it's worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Phone
on March 21, 2026
Posted by: BornKing40
[This review was collected as part of a promotion.] I just got my new phone today and it's a upgrade from my a52.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite phone of all time
on March 21, 2026
Posted by: Love2win
[This review was collected as part of a promotion.] Love this phone. Very pretty graphics and not too big to hold. Wouldn't go back to any other brand after this phone.
Value
5
Written by a customer while visiting Samsung US