Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,294 Reviews)
Rating breakdown 2,294 reviews
5 Stars
1,775
4 Stars
414
3 Stars
66
2 Stars
26
1 Star
13
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
5
Samsung's greatest budget phone
on March 15, 2026
Posted by: Hat10090
[This review was collected as part of a promotion.] Samumg ai is the best it helps me make reminders, helps me host and make shoplist when needed Great budget phone, good camera quality, and overall 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent performance and features
on March 15, 2026
Posted by: EmilyL
[This review was collected as part of a promotion.] The Galaxy S25 FE has exceeded my expectations in everyday use. The display is bright, smooth, and great for streaming, schoolwork, and social media. Performance is fast and reliable, even when multitasking or running demanding apps. The camera captures sharp, vibrant photos, and the battery easily lasts a full day.
Galaxy AI features add real value by making tasks quicker and more convenient, especially for productivity and daily organization. The overall experience feels polished and premium, and the phone is comfortable to use all day. This device delivers excellent quality, strong performance, and useful features at a great value. Highly recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and long battery life.
on March 15, 2026
Posted by: QueenBEE
[This review was collected as part of a promotion.] Phone has great features like erasing unwanted noise out of videos, as well as unwanted objects out of photos. Galaxy AI can help modify your text or emails to sound more professional, casual, and a few other ways. It will also translate a different language via phone calls.
I would definitely recommend this phone to friends and family. I love samsung Galaxies all around. Great phones, great technology. Cant wait to upgrade to the Galaxy S26 Ultra
I would definitely recommend this phone to friends and family. I love samsung Galaxies all around. Great phones, great technology. Cant wait to upgrade to the Galaxy S26 Ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This device is not what I expected
on March 15, 2026
Posted by: Lisalou
[This review was collected as part of a promotion.] I only you it for social not streaming it drops service and it's not a great choice for service
Value
2
Response from Samsung USBy R&R Team, March 16, 2026
Hello Lisalou, we appreciate you sharing your experience of your Samsung Galaxy S25 FE with us. We completely understand how important the reliable connection of your device to your carrier is to you for your social media and other daily needs. We have provided a link to an article to help you troubleshoot this experience at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Is a practical price and has great features
on March 15, 2026
Posted by: MookiesGiGi
[This review was collected as part of a promotion.] I love using my galaxy ai she's a game changer on finding my answers last and accuratly far better than the hey Google my phone streams videos effortlessly and my candy crush flows nice and what I would call stutter and glitchy free I recommend to all who love samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on March 15, 2026
Posted by: Love25
[This review was collected as part of a promotion.] My Galaxy 25 was the phone I chose when I walked into the store. Two options. Smaller or larger size. I chose larger size. My previous phone stopped working. I need my phone for work purposes. The added security measure on my new phone is top tier. I utilize face, biometrics and pass code required for work and for the privacy for my personal life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on March 15, 2026
Posted by: Jahviidon
[This review was collected as part of a promotion.] I use my S25 FE to do everything. From using Samsung pay cash to purchase items online,to using Galaxy Ai to help me with work, school and my daily life. The camera quality is flawless, and the speaker is phenomenal. I would recommend this device to anyone who doesn't have time to use a laptop and is constantly working.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI Makes This Phone Amazing
on March 15, 2026
Posted by: Samsmt
[This review was collected as part of a promotion.] I use my Samsung device every day for work, school, and entertainment, and it has been an excellent experience. The performance is fast and smooth, and everything from browsing to streaming videos works perfectly. The display quality is beautiful, and watching movies or sports on it looks very sharp and vibrant.
One feature that really stands out to me is Galaxy AI. It makes everyday tasks easier and smarter, whether it’s helping with productivity or improving how I use my device. It feels like the phone adapts to how I use it and makes things faster and more convenient.
The battery life is also very reliable and easily lasts through my daily routine. I can use it for messaging, social media, studying, and entertainment without worrying about charging constantly.
Overall, this Samsung device with Galaxy AI has made my daily life more efficient and enjoyable. I would definitely recommend it to anyone looking for a powerful and smart device.
One feature that really stands out to me is Galaxy AI. It makes everyday tasks easier and smarter, whether it’s helping with productivity or improving how I use my device. It feels like the phone adapts to how I use it and makes things faster and more convenient.
The battery life is also very reliable and easily lasts through my daily routine. I can use it for messaging, social media, studying, and entertainment without worrying about charging constantly.
Overall, this Samsung device with Galaxy AI has made my daily life more efficient and enjoyable. I would definitely recommend it to anyone looking for a powerful and smart device.
Value
5
Written by a customer while visiting Samsung US