Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7 out of 5
4.7
(2,294 Reviews)
Open Ratings Snapshot
Rating breakdown 2,294 reviews
5 Stars
1,775
4 Stars
414
3 Stars
66
2 Stars
26
1 Star
13
71%of customers recommend this product. 
(
12 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
5 out of 5
5
this product is awesome.
on March 14, 2026
Posted by: Sacgirl88
[This review was collected as part of a promotion.] this product is awesome. the galaxy ai software is cool as well.
love this phone..l
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
“Samsung quality keeps me coming back.” lop
on March 14, 2026
Posted by: OldDog57355
[This review was collected as part of a promotion.] Galaxy AI has been a true game‑changer in my daily life. With Gemini AI and Samsung’s Galaxy features working together, my phone has become more than a device—it’s like having a smart partner who helps me stay organized, informed, and confident. I use my phone for everything: learning new things, getting advice, keeping track of important topics, and staying connected. I’m the kind of person who always has questions, and now I finally have something that can keep up with me.
Galaxy AI helps me write clearer texts and emails, something I struggled with before. Instead of sending messages that people had to decipher, I can tap a button and get clean, polished writing. It makes communication easier and honestly a lot more fun. I love being able to come back to a topic, ask more questions, and dive deeper whenever I want.
It even helps with everyday life—my garden, my schedule, my social life, and all the little things I used to forget. Gemini AI gives me answers, ideas, and explanations that make me feel more capable. It’s like having a smart friend in my pocket who’s always ready to help.
Samsung has made my life smoother, smarter, and more interesting. I can’t wait to see what they come up with next.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone great value
on March 14, 2026
Posted by: Liljeff
[This review was collected as part of a promotion.] I got the 256 GB version for less than 500! The screen is gorgeous, with excellent color, and the 120Hz and Exynos 2400 make everything smooth. The 6.7-inch screen makes it perfect for Netflix and games. Really good phone with a surprisingly low price
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it Great phone
on March 14, 2026
Posted by: Krystal
[This review was collected as part of a promotion.] It has a great galaxy AI. Great for gaming and streaming. I play games and use it for social media
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is great!
on March 14, 2026
Posted by: RanchHand
[This review was collected as part of a promotion.] I've been enjoying my phone and its ability to use AI in my internet searches for information. I love its ease in updating and resetting itself when adding new apps cause issues. It stays connected and secure in remote areas as well. Thanks Ssmsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Camera functions
on March 14, 2026
Posted by: Bet73love
[This review was collected as part of a promotion.] The camera is the best....better than the cameras on my previous phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So responsive!
on March 14, 2026
Posted by: Mystikdiamond
[This review was collected as part of a promotion.] When typing, the keys are so much more responsive! The phone processes evening so much faster. Easy, so far, transitioning from an A51 to the 25 FE. I'm not sure what to think about the Galaxy AI though - the jury is still out on that.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has great features.
on March 14, 2026
Posted by: Allkleen
[This review was collected as part of a promotion.] Good device for streaming.
Galaxy AI is amazingly good.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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