Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,294 Reviews)
Rating breakdown 2,294 reviews
5 Stars
1,775
4 Stars
414
3 Stars
66
2 Stars
26
1 Star
13
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
5
A simply good product. It's insanely fast. It just
on March 13, 2026
Posted by: Jacob78
[This review was collected as part of a promotion.] I use it for more everyday use, but because of the translation option that is built into the phone, I can also read books comfortably.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has a great screen size
on March 13, 2026
Posted by: Lollyof5
[This review was collected as part of a promotion.] I work from home, so I needed a good device that can handle all of my calender updates, Google meets, and the Galaxy AI is amazing at putting everything I need in one place. It helps with my meetings, calls, and analyzing metrics that I need for my job. Not to mention how smooth this device runs. Best phone I have had yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Surprises Me
on March 13, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I enjoy my samsung s25. I'm always impressed with how reliable, useful and convenient Samsung is.
The Galaxy AI is a tool I've told myself that I needed to leverage more and out-of-the box, there wasn't much I needed to configure for the AI to behave in the manner in needed. I use the Galaxy AI for Health, Now Brief, Photos, Notes, Interpreter, Writing and Calls - weekly if not daily for the past 9+ months.
Overall, I love being able to play my mobile games and read my books comfortably on this device. The constant reminders on device care and Samsung's exclusive shop keeps me up to date in what matters to me the most.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to use
on March 13, 2026
Posted by: Chudalla
[This review was collected as part of a promotion.] I use my phone as a computer. Thinking of getting a tablet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Video issues in apps. Maps not working properly.
on March 13, 2026
Posted by: Silky1
[This review was collected as part of a promotion.] Phone was not receiving Gmail notifications when new. Issues in multiple apps. X videos seem pixelated. Maps not tracking location properly. Maps timeline misses 2 places a day on average. Not happy with this phone so I document issues daily. Phone seems to not be secure.
Value
2
Response from Samsung USBy R&R Team, March 16, 2026
Hi Silky1, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 FE. We are always happy to assist our customers to resolve any frustrations they are experiencing with their chosen device. We have provided links to articles to help you with the notifications from apps and your GPS locations. We have also provided a link to the Samsung Support Team to assist you with the videos you mention experiencing furstration with, or any additional frustrations you may be experiencing. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's GPS signal is lost
https://www.samsung.com/us/support/troubleshooting/TSG01001575/
Apps on Samsung phone or tablet are not sending notifications
https://www.samsung.com/us/support/troubleshoot/TSG10001486/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet's GPS signal is lost
https://www.samsung.com/us/support/troubleshooting/TSG01001575/
Apps on Samsung phone or tablet are not sending notifications
https://www.samsung.com/us/support/troubleshoot/TSG10001486/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S25 fe is awesome
on March 13, 2026
Posted by: MrsElynn
[This review was collected as part of a promotion.] Love my new s25 fe great phone and camera settings.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good product
on March 13, 2026
Posted by: Koolsmom
[This review was collected as part of a promotion.] This device is good. Does what you want it to do and never crashes. Updates have slowed it down a little but does good overall.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Meets and beats all expectations
on March 13, 2026
Posted by: TruckerDan
[This review was collected as part of a promotion.] The galaxy ai opened up more options and abilities that were incredibly useful for my small business
Value
5
Written by a customer while visiting Samsung US