Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,294 Reviews)
Rating breakdown 2,294 reviews
5 Stars
1,775
4 Stars
414
3 Stars
66
2 Stars
26
1 Star
13
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
5
Great price point for the phone
on March 13, 2026
Posted by: Jerbear61
[This review was collected as part of a promotion.] I had a Samsung Galaxy A23 prior to this S25 FE. A huge upgrade in terms of faster processing speed and continuation of security upgrades for next several years. I am still navigating the phones capabilities and AI system.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good Phone/Poor Battery Life
on March 13, 2026
Posted by: Buddy49230
[This review was collected as part of a promotion.] The phone seems like a good phone and I'm happy with it but the battery doesn't last long. After like an hour of being on the phone it goes down to about 65%.
Value
3
Response from Samsung USBy R&R Team, March 16, 2026
Hi there Buddy49230, thank you for your feedback on your Samsung Galaxy S25 FE. We are pleased to hear that you are finding the features of this device to align to your preferences and needs. We have provided links to troubleshooting guides to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues, or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the s25
on March 13, 2026
Posted by: Timbokee
[This review was collected as part of a promotion.] Really great phone.
Everything about it, I love about it.Keep doing a great job samsung
Everything about it, I love about it.Keep doing a great job samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Its a pretty solid phone
on March 13, 2026
Posted by: JasperTheCat
[This review was collected as part of a promotion.] I got the phone back in November and its been a pretty sold phone , galaxy AI works perfectly, all my apps open quickly, the battery will get me for the most part through a day on a charge depending on how intensely im useing it , only complaint I would have would be how hot it gets chargeing and when playing not huge games pretty quickly , it shoots up to 110 in less than 5 minutes sometimes and I know that's not good on the battery
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 FE best phone ever
on March 13, 2026
Posted by: Godoftech40
[This review was collected as part of a promotion.] The galaxy S25 FE is one of the best phone I ever had the software is so smooth and fast also I love the a.i very reliable and resourceful make my daily life very easy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung s25fe
on March 13, 2026
Posted by: LoveAI25FE
[This review was collected as part of a promotion.] I love the AI feature and the camera with new features. Better than my old S20
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on March 13, 2026
Posted by: Dbailow
[This review was collected as part of a promotion.] I traded my S23 FE for the S25 FE. They are very similar, but this phone actually works how it should. I very rarely use the Galaxy AI, it's not that useful. Except for fixing photos (I edit stains out of my carpet and other things to make my house look clean if it isn't when I take the pic lol). The phone is easy to use, if I can't figure things out, I can usually Google how to change something, so it's pretty simple. Overall, I like the features, it's easy to use, and it is a quality phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 FE is a joy to use
on March 13, 2026
Posted by: Joschka
[This review was collected as part of a promotion.] I'd like to take a moment to express how happy I am with my Galaxy S25 FE. The pictures look great for a mid-range phone but it really shines with taking short videos.
This phone captures some amazing photos and videos. I've been able to edit the videos with the Galaxy AI system. People ask me if the AI works and I just start singing the praises of Galaxy AI.
I would certainly recommend this S25 FE to all my friends and family. Absolutely amazing pictures and videos.
Value
5
Written by a customer while visiting Samsung US