Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,216 Reviews)
Rating breakdown 2,216 reviews
5 Stars
1,714
4 Stars
399
3 Stars
64
2 Stars
25
1 Star
14
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
4
As though it was designed for me personally
on May 6, 2026
Posted by: 5034733648
[This review was collected as part of a promotion.] From beginning to end, my new Samsung Galaxy S25 FE phone is so full of practical and user friendly features that I often find it hard to put it down and take a break.
I use my Samsung Galaxy S25 FE phone for work as well as everyday normal use. As I am a life skills instructor and I own my own business I find using the Gemini AI feature so helpful with scheduling, creating new educational projects and activities and much more, not only for work but in everyday use as well. Whether narrating a letter or seeking advice, Gemini AI is a real asset. The phones controls are extremely user-friendly which makes it easier to customize all the different features to suit you and your needs. I find the phone to be quite fast and a high ram and memory load really makes for quick, smooth scrolling and overall operation of the phone. The overall size of the screen is nice and roomy and bright. The camera is capable of shooting extremely sharp and defined photos and videos. Many extra features to try while using the camera. The Android operating system with many years of available updates just feels exceptionally good. The Knoxx security system keeps all of your data information safe and secure. I am so glad that I purchased the Samsung Galaxy S25 FE phone. It's been so helpful to me and a lot of fun too! I have always believed that a person cannot go wrong with a Samsung product and I am glad that I was right again.
I use my Samsung Galaxy S25 FE phone for work as well as everyday normal use. As I am a life skills instructor and I own my own business I find using the Gemini AI feature so helpful with scheduling, creating new educational projects and activities and much more, not only for work but in everyday use as well. Whether narrating a letter or seeking advice, Gemini AI is a real asset. The phones controls are extremely user-friendly which makes it easier to customize all the different features to suit you and your needs. I find the phone to be quite fast and a high ram and memory load really makes for quick, smooth scrolling and overall operation of the phone. The overall size of the screen is nice and roomy and bright. The camera is capable of shooting extremely sharp and defined photos and videos. Many extra features to try while using the camera. The Android operating system with many years of available updates just feels exceptionally good. The Knoxx security system keeps all of your data information safe and secure. I am so glad that I purchased the Samsung Galaxy S25 FE phone. It's been so helpful to me and a lot of fun too! I have always believed that a person cannot go wrong with a Samsung product and I am glad that I was right again.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent quality, speed, and AI capabilities.
on May 11, 2026
Posted by: CTDSLIM
[This review was collected as part of a promotion.] Excellent quality, increased speed, and AI capabilities that go on and on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super efficient feels good in the hands
on May 16, 2026
Posted by: A1allender
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 FE for a little while now, and overall I’m honestly impressed with what Samsung managed to do here. The phone feels premium in the hand without costing flagship Ultra-level money, and the display is probably one of my favorite parts. The AMOLED screen is bright, smooth, and looks amazing for videos, gaming, and everyday use. Colors are vivid without looking overly saturated, and the refresh rate keeps everything feeling fast and responsive.
Battery life has been solid for me throughout the day, even with heavy multitasking, Bluetooth, navigation, and streaming. Charging speeds are decent, and One UI feels polished and feature packed. Samsung’s software ecosystem also works really well if you already use Galaxy Buds, watches, tablets, or Windows integration.
Performance has been reliable for gaming, productivity, and AI features. It handles multitasking smoothly, and thermals have stayed under control during longer sessions. The camera system performs especially well in daylight with sharp detail and great color balance. Night photos are respectable too, though not perfect in very low light.
A few minor downsides: there’s still some preinstalled Samsung apps I don’t personally use, and while the cameras are great overall, zoom performance can struggle compared to higher-end flagship models. Speaker quality is good, but bass could be stronger.
Overall, the Galaxy S25 FE feels like one of the best value Samsung phones.
Battery life has been solid for me throughout the day, even with heavy multitasking, Bluetooth, navigation, and streaming. Charging speeds are decent, and One UI feels polished and feature packed. Samsung’s software ecosystem also works really well if you already use Galaxy Buds, watches, tablets, or Windows integration.
Performance has been reliable for gaming, productivity, and AI features. It handles multitasking smoothly, and thermals have stayed under control during longer sessions. The camera system performs especially well in daylight with sharp detail and great color balance. Night photos are respectable too, though not perfect in very low light.
A few minor downsides: there’s still some preinstalled Samsung apps I don’t personally use, and while the cameras are great overall, zoom performance can struggle compared to higher-end flagship models. Speaker quality is good, but bass could be stronger.
Overall, the Galaxy S25 FE feels like one of the best value Samsung phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
È uno smartphone che ha ottime caratteristiche
on May 24, 2026
Posted by: Omarramo
[This review was collected as part of a promotion.] Con galaxy AI mi è più semplice tutto evidenziare, cercare , e anche correggere e questo smartphone mi permette di fare tutto
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung has done it again...
on May 27, 2026
Posted by: Suthrnstyle67
[This review was collected as part of a promotion.] I love my Samsung S25fe. The features are great. This phone runs smooth and fast. The pictures are magnificent.
The Galaxy AI is INCREDIBLE! I am new to AI but wow... it's easy. I use my phone for extra income in gaming.
I've learned to remind myself that I need something specific and put it on a list instead of writing it down. Talk about a life saver. I'm a busy grandma with doctor appointments, watching the fur babies my grandsnotgoblins.
Go Go Go....and my phone never fails me.
The Galaxy AI is INCREDIBLE! I am new to AI but wow... it's easy. I use my phone for extra income in gaming.
I've learned to remind myself that I need something specific and put it on a list instead of writing it down. Talk about a life saver. I'm a busy grandma with doctor appointments, watching the fur babies my grandsnotgoblins.
Go Go Go....and my phone never fails me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My opinion
on September 15, 2025
Posted by: JosePR
[This review was collected as part of a promotion.] I have been buying Samsung Galaxy since they came out and every year they always exceed my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The phone is really great just the battery sucks
on September 18, 2025
Posted by: Frankg310
[This review was collected as part of a promotion.] The phone's really great it's just the battery that does not last like other phones
Value
3
Response from Samsung USBy R&R Team, October 31, 2025
Hey there Frankg310, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We know how important the lasting battery life of your device is to you, and we would love to help you troubleshoot this experience at your convenience, and have provided links to resources to assist you directly. We have also shared a link to the Samsung SUpport Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This device has an good camera
on September 25, 2025
Posted by: MoonChild96
[This review was collected as part of a promotion.] This product is incredible it is fast it has a remarkable camera and honestly it is an overall really good device the GALAXY AI is remarkable as well, you could probably find or create just about anything you can imagine
Value
5
Written by a customer while visiting Samsung US