Customer reviews from Logitech
Logitech - 981-001012 Zone Wired Earbuds UC - Graphite
Average customer rating
3.1 out of 5
3.1
(37 Reviews)
Open Ratings Snapshot
Rating breakdown 37 reviews
5 Stars
8
4 Stars
9
3 Stars
5
2 Stars
8
1 Star
7
0%of customers recommend this product. 
(
0 out of 2
)
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Customer Reviews for Logitech - 981-001012 Zone Wired Earbuds UC - Graphite
Customer Rating
1 out of 5
1
Oversized and heavy
on July 16, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Even the smallest ear piece option is too big. These are too big and heavy they fall out easily. Not comfortable.
Written by a customer while visiting Logitech
Customer Rating
5 out of 5
5
Great Headphones for everything
on August 26, 2024
Posted by: Methot,Christien
[This review was collected as part of a promotion.] Great on the plane great on a walk great on Zoom or Google Meet
Written by a customer while visiting Logitech
Customer Rating
1 out of 5
1
Not for calls to do business
on April 27, 2025
Posted by: Julie B
from Chicago
Verified Purchase:Yes
These headphones cannot be used for business setting. The microphone does not cancel any noise, instead it amplifies it.
No, I would not recommend this to a friend.
Written by a customer while visiting Logitech
Customer Rating
3 out of 5
3
mediocre sound quality
on August 15, 2025
Posted by: Davudoo
from RI
Verified Purchase:Yes
these sound tin-y. Bought just for phone use, but not a product I will want to live with.
No, I would not recommend this to a friend.
Written by a customer while visiting Logitech
Customer Rating
4 out of 5
4
Great Earbuds for the price with one minor issue
on January 1, 2026
Posted by: Steve E
Verified Purchase:Yes
I recommend these earbuds. The sound fidelity is quite high for a set in this price range. The Zone Wired Earbuds are quite rugged and all of the functions work as expected. I marked them down one star, because, in an effort to limit damage to our ears, they cut the maximum volume. Evidently, there is not a uniform code between manufacturers about absolute volume levels, because I find that some in sites/applications the maximum volume is not sufficient for me to hear at the level I desire.
Response from LogitechBy Customer CareFebruary 26, 2026
We're glad you're enjoying the sound quality and durability. You're absolutely right that volume standards can vary between platforms, and your perspective on maximum output is helpful as we continue balancing audio performance with long-term hearing protection.
Written by a customer while visiting Logitech
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