Customer reviews from aosom.com
Outsunny - Outdoor Wicker Patio Sofa Set, Modern Rattan Conversation Furniture Set with Cushions - Gray
Average customer rating
4.5
(390 Reviews)
Rating breakdown 390 reviews
5 Stars
271
4 Stars
74
3 Stars
34
2 Stars
5
1 Star
6
Customer Reviews for Outsunny - Outdoor Wicker Patio Sofa Set, Modern Rattan Conversation Furniture Set with Cushions - Gray
Customer Rating
5
Outsunny 7 Piece Outdoor Patio Rattan Wicker Sofa
on April 23, 2018
Posted by: James F.
No damage when arrived. Very nice set. Lower in height than expected per pictures, but still nice and comfortable.
Written by a customer while visiting aosom.com
Customer Rating
4
Great Service, prompt shipping, product left a little to be desired.
on April 23, 2018
Posted by: Guest
Very excited to get a promotional price and receive 10% off of our purchase for this sectional which was originally found on another website. The item shipped the same day we ordered and we received it 2 days after the order. Overall, the quality of the product is ok. The sectional itself is nice, but the cushions are very thin and easily show dirt. Due to the size and headache of sending these back, we just decided to buy better cushions.
Written by a customer while visiting aosom.com
Customer Rating
5
Outdoor Patio Set
on April 21, 2018
Posted by: Omar G.
Very nice for the price. Assembly was not difficult. Overall great experience
Written by a customer while visiting aosom.com
Customer Rating
5
Outsunny 7 Piece
on April 20, 2018
Posted by: Elizabeth G.
Easy to put together once you lay the pieces out. The only thing was that parts were not labeled. Love the quality.
Written by a customer while visiting aosom.com
Customer Rating
5
Love the Set-up
on April 18, 2018
Posted by: Jamie S.
Was a tad difficult to figure out pieces..... but once it was all set up (minus the seats I was missing) I loved the look
Written by a customer while visiting aosom.com
Customer Rating
4
Good product for the price point - HEADS UP - READ THIS
on April 17, 2018
Posted by: Guest
Hi all - just a heads up; I initially was going to order this through wayfair, but found that the sale price the following week was jacked up to nearly $200 more when they listed it. As I read the listing, I saw that it was an Outsunny product, so I went to the Outsunny website and sure enough, it was MORE than $200 less than Wayfair, so way to go Outsunny!
Shipping was lightening fast - I was expecting a two to three week wait time ( I wasn't in a rush) but it ended up showing up a week later.
Items arrived in 3 boxes - each weighing close to 50 lbs so becareful when lifting as the boxes are large - I happened to have a dolly so it was easy to transfer them from my garage to my backyard.
When you open up the boxes, I STRONGLY URGE YOU TO SORT THE PIECES; START WITH THE MIDDLE CHAIRS, THEN THE CORNERS.
If you sort this, you'll be MUCH better off assembling and laying out the pieces so that you attach them correctly; if not, you'll end up attached a back piece for one of the single chairs to a corner piece and end up having to unscrew everything. Trust me, this is a pain.
The bolts come in a tidy white bag with a two nifty tools - the one allen-wrench type tool that comes with it is awesome, but watch out for the head-piece; I was two chairs in when the head piece fell off and I couldn't find it so I had to with the other supplied tool which took a strain on my wrists - I'm telling you, it's a LOT of bolts.
When it was said and done, it took me about 2 1/2 hours ( my 2 year old was helping so that slowed me down).
Without the help of a two year old, it should take you about an hour and half, going easy and being methodical and assembly will be complete.
The cushions ARE cheaper - I purchased heavy duty scotch guard and sprayed them down which should help them last a tiny bit longer. Realistically, I have had cushions like these before and these are pretty much 1 to 2 season cushions; after that, be prepared to toss these and get a new set of cushions.
Overall look is just fine, very elegant and bordering what you would find in the nice hotels and in Las Vegas.
We enjoy it and look forward to get as much use out of these as possible.
Written by a customer while visiting aosom.com
Customer Rating
3
Love the set and idea but super low seat height
on April 15, 2018
Posted by: Sheila L.
Love the set and idea but super low seat height, 12" off floor. Could work for short people but not tall people.
Written by a customer while visiting aosom.com
Customer Rating
4
Great value
on April 14, 2018
Posted by: Guest
Looks good. Very sturdy. I was short of screws and had to spend some time looking for substitutes, otherwise I would have given 5 stars.
Written by a customer while visiting aosom.com