Customer reviews from Newair
NewAir - 840 Count Cigar Humidor Wineador with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black
Average customer rating
4.2
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
64
4 Stars
21
3 Stars
6
2 Stars
7
1 Star
9
84%of customers recommend this product.
(
37 out of
44)
Customer Reviews for NewAir - 840 Count Cigar Humidor Wineador with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black
Posted by: Sossi
from California
Verified Purchase:Yes
Newair is an excellent humidor and my husband is thrilled
Response from NewairBy Newair, Customer Service, June 30, 2022
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5
The Best humidor in my he Market!
on September 2, 2021
Posted by: Enes S
from Dallas Th
Verified Purchase:No
Honestly the 840 is every Cigar aficionados dream humidor! Love the company to they have the best customer service!
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Spacious and reliable humidor with great support
on February 21, 2023
Posted by: Bobby
from Orange County CA
Verified Purchase:No
I have a few electrical humidors, and this one is different because it is not a converted wine cooler but an actual humidor with a humidification unit installed inside. The support is efficient and caring.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Exceptional Humidor
on May 4, 2022
Posted by: Chris
from Northern VA
Verified Purchase:No
This has been my primary humidor for several months now. Love how it holds so many cigars and keeps the humidity regulated. Also glad they got rid of the dividers from the shelves so there's more space.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1
The NewAir 840 is so loud that it is not usable
on January 6, 2022
Posted by: LoudHumidor
from Los Gatos, CA
Verified Purchase:No
My NewAir 840 makes loud clicking and buzzing sounds making it unusable in my small apartment. It is impossible to sleep with it waking me up every time it cycles. I am extremely disappointed with the quality for the high price.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Posted by: Benjamin
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This humidor is awesome. Holds temp and humidity perfectly. Loaded up all my cigars right into it with no seasoning at all as it worked right away. Ran it for 24 hours empty prior to loading them in and that was it highly recommend this to any serious cigar smoker.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1
Wouldn't do it's Primary function - humidity crtl
on March 26, 2021
Posted by: RobM.
from Florida
Verified Purchase:Yes
I wanted to love this unit. It seems well made but the humidity controls are way off. Stetting the unit to max humidity 75% yielded real humidity (verified hygrometers) of 62% or not enough to store my cigars. I worked with Newair hoping there was a way to reset the internal hygrometer but in 6 phone calls it never was revealed. They were aware of the issue so it must have been a bad batch. It happens. My beef with Newair is that when I tried to talk with anyone who knew about the product, I was told that they weren't available. The CS reps were nice but not knowledgable and as such were not helpful in the process. In the end, I sent the unit back (Keep the packaging) and was refunded. It's too bad because the unit is the perfect size for me.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with your unit. I will be happy to hear some assistance was provided to you. At NewAir our goal is to be a brand you can trust. If for any reason there's something you'd like us to take a look into, please feel free to contact us at support@newair.com or (855) 963-9247 and we'll be right on it.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with your unit. I will be happy to hear some assistance was provided to you. At NewAir our goal is to be a brand you can trust. If for any reason there's something you'd like us to take a look into, please feel free to contact us at support@newair.com or (855) 963-9247 and we'll be right on it.
Written by a customer while visiting Newair
Posted by: Hifi59
from West Palm Beach, Fl.
Verified Purchase:Yes
If you live in a high humidity region, this is the humidor to get…period! Those thermo-electric humidors do not effectively remove humidity, even with beads or Boveda pack. With thermoelectrics, humidity eventually builds up has to go somewhere and eventually excess humidity over humidifies your cigars. I’ve experimented for several years and could never get any level of consistency. With this compressor based humidor, problem solved in just 2 days of cigars sitting in it. Cigars are near perfect and taste as they were intended to. Temp and humidity remain stable! Well built design. Only real issue is that the built in hygrometer reads high by 3-9% depending where you place your own hygrometers at for comparisons. If I set it at 72% humidity, my own calibrated gauges read 64-65% on avg and even lower on top shelf. This could be an issue if you live in dry climates and want your humidity closer to 70%. I like mine at 62-65%, so this works for me here in South Florida. With my own hygrometer, front portion of humidor reads 4-5% lower than if placed towards rear of humidor. Occasional gurgling noises from compressor, but not annoying at all. Lighting and drawers are awesome.
Response from NewairBy Newair, Customer Service, October 12, 2021
Thank you so much for taking the time to leave us this amazing review on the Newair Product NCH840BK00. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair