Customer reviews from Newair
NewAir - 840 Count Cigar Humidor Wineador with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black
Average customer rating
4.2
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
64
4 Stars
21
3 Stars
6
2 Stars
7
1 Star
9
84%of customers recommend this product.
(
37 out of
44)
Customer Reviews for NewAir - 840 Count Cigar Humidor Wineador with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black
Customer Rating
5
HUGE, COOL, PERFECT for your cigars!!!
on February 5, 2021
Posted by: polodude84
from Scottsdale, AZ
This cigar humidor is simply amazing!!! Tons of room for my sticks AND BOXES!!! The lighting is great so you can see every shelf. The fan is ultra-quiet, and this thing is simply a beautiful beast of a humidor!!! Oh, and having that interior water reservoir in there integrated into the bottom shelf makes it easy to maintain humidity year-round!
Response from NewairBy NewAir, Customer Service, February 5, 2021
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Cigar prop
from North Port FL
Verified Purchase:Yes
I can't believe how amazing this humidor actually is! New Air pulled out all the stops with this unit. It's rugged, sexy, and it holds a bunch of cigars! What more can you ask for? Kudos, New Air! You hit a homerun with this one!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you so much for taking the time to leave us this amazing review on the NewAir NCH840BK00. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you so much for taking the time to leave us this amazing review on the NewAir NCH840BK00. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great Product
on June 14, 2022
Posted by: Jvartan
from Los Angeles, CA
Verified Purchase:No
Very easy to use / set up keeps humidity and temperature levels on desired settings at all times With no issues
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit NCH840BK00. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit NCH840BK00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Posted by: Nicolas
from Los angeles
Verified Purchase:Yes
Quite upset how difficult it was to set this up. The screws were completely not aligned to set up the handle. Also I can’t get the bottom drawer out which has made it difficult to season.
Response from NewairBy Newair, Customer Service, November 17, 2021
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
3
So much room for improvement...
on August 8, 2024
Posted by: GT
from Phoenix, AZ
Verified Purchase:No
The LOUD whirring and clicking is awful. This price point deserves better insulation. Needs to come with 5 drawers instead of 3. Impossible to determine water level. Customer service unresponsive.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Posted by: Michael B
from Calabasas, CA
Verified Purchase:Yes
Awesome! After first two weeks, temp and humidity settled right in - holding at 70/70. I like that you can set the humidity too. Two minor complaints - cant see readouts without bending down (old man problems), and hard to tell how filled the water reservoir is. But they say it holds 52 ounces. Could probably use an extra shelf too as there's plenty of space.
Response from NewairBy Newair, Customer Service, November 10, 2021
Thank you for taking the time to leave a star rating on your NCH840BK00.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great Product
on February 14, 2022
Posted by: Ajay104
from Orange County, CA
Verified Purchase:No
Hi, Add an issue with the control panel but New Air exchanged it at no cost. Def recommend New Air for there products and customer service.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product NCH840BK00. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product NCH840BK00. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Newair hit it out of the ballpark with this one
on February 10, 2021
Posted by: BidCrushr
from Long Island NY
I have to admit the price held me back a little bit, but after taking the plunge and making the purchase, I am glad I went for it. This unit is not only gorgeous, it is also very functional. The heating & cooling, the smooth sliding drawers, the amazing LED lighting, The spacious large Spanish cedar drawers, and the built in humidification is only the beginning of how incredibly different this unit is to any other out there on the market. Seeing these changes tells me that Newair really does have the consumer in mind and pays attention to feedback when choosing its next design. This is not my first purchase from Newair and certainly not my last because my experience has never been less than stellar. As a proud owner of the Newair CC100, CC100H, and CC300H models, I am glad to have added this one to complement my cigar collection.
Written by a customer while visiting Newair