Customer reviews from Newair
NewAir - 840 Count Cigar Humidor Wineador with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black
Average customer rating
4.2
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
64
4 Stars
21
3 Stars
6
2 Stars
7
1 Star
9
84%of customers recommend this product.
(
37 out of
44)
Customer Reviews for NewAir - 840 Count Cigar Humidor Wineador with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black
Posted by: Robert
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] It seems to be working well, but it is not quite, there is always burbling noises coming from it..
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this Newair product NCH840BK00. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this Newair product NCH840BK00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
1
Not good at all
on May 9, 2021
Posted by: OpusXPurple
from Findlay, OH
Humidity was all over the place. I've used Boveda for years and it's been fine in keeping things stable, but when used in this unit it fluctuated from 95% -60%. Needless to say, some gunk started to form on the cigars. Really not worth the risk at all.
Response from NewairBy Newair, Customer Service, May 11, 2021
Hi,Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
4
I Really Like this Humidor, but Don't Love it.
on August 3, 2022
Posted by: Greg D.
from Chesapeake, VA
Verified Purchase:No
Works very well and holds temp and humidity well. I'm not using the built in humidification, just Boveda packs, but it holds rock solid. My biggest beef is how loud it is. The compressor is constantly cycling and is annoying in a quiet space. You get use to it, but I hope they address it in a future release.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for sharing your thoughts about your experience using your NCH840BK00. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for sharing your thoughts about your experience using your NCH840BK00. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Jeff Carpenter
from Montana
Verified Purchase:Yes
Have had this about 2 weeks and it's fantastic! The only complaint I have from keeping this 5 stars is that it's very noisy. Fan noise, gurgling noises, and an odd clicking. Unfortunately the only spot I can keep this is in my bedroom so that part is taking some getting used to. As for functionality I couldnt ask for more. Holds RH and temp right where I want it. Just wish the unit was much quieter.
Response from NewairBy Newair, Customer Service, November 29, 2021
Thank you for sharing your thoughts about the NCH840BK00 we are glad you enjoy using the unit. Your feedback is appreciated and will be forwarded to the right department. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Quality unit
on October 15, 2023
Posted by: Nissanman
from Upstate NY
Verified Purchase:No
This is an amazing picture of equipment. Keeps steady averages both temp and humidity. Only drawback is the loud valve that makes noise from time to time. Otherwise, I'd buy another one if needed.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5
Awesome unit and excellent customer support
on October 15, 2021
Posted by: Chris
from GA
Verified Purchase:No
Very thankful for the quick responses from the support team. It seems I have a defective unit keeping the humidity from reaching a desired 68-70RH. Alai in support is working with me to replace broken unit and is extremely responsive! It also appears they listen to their customer feedback on the product because my unit DID NOT have the shelf dividers which is AWESOME. Thank you support team for making this customer happy again :)
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Fantastic buy!
on March 4, 2022
Posted by: Scotty
from Indianapolis, IN
Verified Purchase:No
This humidor is the perfect size for my collection of cigars. Protecting my investment with this humidor was a great choice. The display shelves, lighting, and glass front look really nice in any room of the house. The capacity surpasses many other humidors in this price range. I would definn be Italy recommend this unit.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product NCH840BK00. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product NCH840BK00. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
3
Inconsistent humidity, noisy and doesn't fit "840"
on August 2, 2021
Posted by: Kyle
from Virginia Beach, Va
Verified Purchase:No
Like many others, I wanted to love this unit. Ascetically it looks awesome. Unfortunately the only reason I bought it was for long term aging and storage, temp and humidity control. I was going to get the Remington but liked how compact and clean this looked, along with the NewAir reputation. I can not get the humidity to read properly or stay consistent. I followed all directions from day one and even re-did everything per the direction of customer service. I have 3 hygrometers and each reads different and about 10% less then what it is set at. The unit also makes many clicking noises which I've gotten used to but does get annoying when watching a movie or something. Lastly the only way your fitting anymore than 300 cigars is in zip lock bags. I have mine stacked but then they end up falling all over when trying to get something from the bottom, I'm fairly OCD and have given up trying to keep the organized. You won't be fitting boxes in here. I did call NewAir and the said they would replace the unit, but they are out of stock... still. I can't return it. I really love the way it looks and fits but I think they need to tweak this a little.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for contacting Newair.If you have any questions feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for contacting Newair.If you have any questions feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
Written by a customer while visiting Newair