Customer reviews from Newair
NewAir - 840 Count Cigar Humidor Wineador with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black
Average customer rating
4.2
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
64
4 Stars
21
3 Stars
6
2 Stars
7
1 Star
9
84%of customers recommend this product.
(
37 out of
44)
Customer Reviews for NewAir - 840 Count Cigar Humidor Wineador with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black
Customer Rating
5
Well built and beautiful
on June 27, 2022
Posted by: Song
from Georgia
Verified Purchase:No
I got this one and wow. It works great. There's a little fan sound. But that's part of the cooling system.I put my logger in this humidor and Omg. This thing is amazing on how steady it holds temp. I use some boveda packs for humidity. It's about a square foot. I now realize I'll run out of space soon. But if you like the size this thing is awesome
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit NCH840BK00. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit NCH840BK00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
4
Great product, but not 100% accurate.
on February 25, 2021
Posted by: Dan Z.
from Kearneysville, WV
As instructed, once arrived, I let it sit for 24hrs prior to turning it on. Once I did turn it on the next day, I spent the next 48hrs seasoning all the drawers via wiping them down with distilled water several times and running the unit on 75% humidity. Day 4, loaded all my sticks and I dropped the humidity level to 66% on the unit. I've noticed 4hrs in, all 3 of my calibrated hygrometers were reading 56% humidity. So, again I set the unit to max, 75% humidity and left it over night. Now all my hygrometers are reading 65/66%. Which is perfect, but there's a 10% difference what the unit is reading and what the actual humidity is. Furthermore, the unit is constantly running. It's turns off for about a minute and turns back on, as constantly trying to adjust temp or humidity. Not sure if the unit is faulty or they're designed to work that way.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your NCH840BK00. Please feel free to reach out to our customer service department at support@newair.com if you need any assistance. Thank You for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your NCH840BK00. Please feel free to reach out to our customer service department at support@newair.com if you need any assistance. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
The Cadillac of humidors
on February 9, 2021
Posted by: J Mont
from Selkirk ny
Very nice having a humidor that maintains humidity without having to put in water trays and boveda packs
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for your feedback on this NewAir NCH840BK00 and we are glad you enjoy using the unit. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for your feedback on this NewAir NCH840BK00 and we are glad you enjoy using the unit. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
An excellent Humidor
on January 6, 2022
Posted by: John
from CA
Verified Purchase:No
I love this product. I live in a dry climate and getting a humidor that will hold humidity is hard, and even harder to keep it cool in the summers. This humidor solved all those problems.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit NCH840BK0.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit NCH840BK0.Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Waller85
from Commiefornia
Verified Purchase:Yes
So far it's been a month Humidity is off from the set point like 5 points. Wish it had two more sliding shelves in it as there's no way 840 sticks will fit in it. I did purchase two extra "drawers" thinking they were the shelves Not a big deal as I like having extra parts. Temp is very stable 3 Govee tiles in it all spot on
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to the NCH840BK00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to the NCH840BK00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Beautiful and Functional Humidor
on January 10, 2022
Posted by: Rooks
from Marietta, GA
Verified Purchase:No
I upgraded to this unit from a standard cedar box, well worth the money. Could never keep humidity or temperature before and now it sits at a constant 70/70. Very quiet and I can't buy enough cigars!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NCH840BK00.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NCH840BK00.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Amazing!
on February 10, 2021
Posted by: Cigar prop
from North Port FL
I can't believe how amazing this humidor actually is!
New Air pulled out all the stops with this unit.
It's rugged, sexy, and it holds a bunch of cigars! What more can you ask for?
Kudos, New Air!
You hit a homerun with this one!
New Air pulled out all the stops with this unit.
It's rugged, sexy, and it holds a bunch of cigars! What more can you ask for?
Kudos, New Air!
You hit a homerun with this one!
Response from NewairBy NewAir, Customer Service, February 11, 2021
Thank you so much for taking the time to leave us this amazing review on the NewAir NCH840BK00. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
3
Received broken unit.
on October 29, 2021
Posted by: Bobby
from Colorado
Verified Purchase:No
Upon arrival I was excited to open my new humidor and start the wonderful process of preparing. Quickly to realize the unit I received was damaged. The bottom drawer had the slide ripped out of the bottom causing damage to the cedar drawer, the slide itself was also pulled from the inside of the unit causing a large screw hole to be created inside the unit l. Overall pretty disappointed, not only spending so much money on the unit but now another week wait for a usable unit.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair