Customer reviews from Newair
NewAir - 250 Count Cigar Humidor with Opti-Temp Heating and Cooling Function, Spanish Cedar Shelves and Digital Thermostat - Stainless Steel
Average customer rating
4.4 out of 5
4.4
(124 Reviews)
Open Ratings Snapshot
Rating breakdown 124 reviews
5 Stars
91
4 Stars
15
3 Stars
2
2 Stars
5
1 Star
11
87%of customers recommend this product. 
(
45 out of 52
)
Best Buy Privacy Policy
Customer Reviews for NewAir - 250 Count Cigar Humidor with Opti-Temp Heating and Cooling Function, Spanish Cedar Shelves and Digital Thermostat - Stainless Steel
Customer Rating
5 out of 5
5
250 Count Humidor from The CigarTitans
on January 27, 2021
Posted by: The CigarTitans
from Rancho Cucamonga, CA
We finally received our humidor and could not wait to open this bad boy. First impression: we were impressed with the overall look of the unit, especially the brushed nickel finish on the door. The magnet weather stripping on the door is reassuring that our cigars will maintain the proper humidity. Lastly the space and room inside is awesome. Pretty sure to fit our cigars comfortably inside as well as a few bags of loose pipe tobacco!...Love it!...Oh wait did we mention there are keys to lock the unit!
Response from NewairBy NewAir, Customer Service, January 28, 2021
Thank you for your feedback on this NewAir NCH250SS01 and we are glad you enjoy using the NewAir Cigar Humidor Wineador. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
250 Count Humidor from The CigarTitans
on January 27, 2021
Posted by: The CigarTitans
from Rancho Cucamonga, CA
Verified Purchase:Yes
We finally received our humidor and could not wait to open this bad boy. First impression: we were impressed with the overall look of the unit, especially the brushed nickel finish on the door. The magnet weather stripping on the door is reassuring that our cigars will maintain the proper humidity. Lastly the space and room inside is awesome. Pretty sure to fit our cigars comfortably inside as well as a few bags of loose pipe tobacco!...Love it!...Oh wait did we mention there are keys to lock the unit!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for your feedback on this NewAir NCH250SS01 and we are glad you enjoy using the NewAir Cigar Humidor Wineador. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for your feedback on this NewAir NCH250SS01 and we are glad you enjoy using the NewAir Cigar Humidor Wineador. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
2 out of 5
2
Damaged and Temp off
on January 27, 2021
Posted by: jjdenver
from Denver, CO
Verified Purchase:Yes
I bought the unit and it was back ordered. When I finally received the unit, I took it out of the box and the side of the unit was badly scratched up. Yet, the box was not damaged, which led me to believe I recieved a refurbished unit at Full price. The temp gauge is very inaccurate. I have 3 calibrated hygrometers in the unit and they are all 3-4 degrees off from the units display. I have to set it to 73-74 if I want it to be 69-70 degrees. It also is really hard to maintain RH levels. I have more consistency with a Tupperware that costs 5$. I read a lot of good reviews on the predecessor unit and had high expectations for the unit. Unfortunately I don't trust putting my boxes of expensive sticks in the unit...
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
3 out of 5
3
Not impressed
on January 21, 2021
Posted by: JasonRP
from Toronto, Canada
I recently purchased a 250 count cigar humidor, and was excited to set up and get it ready. All the reviews I read were all positive. It really is a nice unit. But, unfortunately the temperature setting is way out of wack. I wanted to maintain a temp of 70deg, and to achieve this the unit must be set at 73deg! A 3 degree difference! I placed two thermometers in the unit which both read the same 69.5 degrees, while the unit was set at 73. I contacted customer support who said the unit is working normal if it's within 5 degrees! I was speechless. How do you maintain expensive cigars with a temperature control that far off??!!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi,

Thank you for taking the time to leave a review on your unit. Thank You for
choosing NewAir!

Best Regards
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi,

Thank you for taking the time to leave a review on your unit. Thank You for
choosing NewAir!

Best Regards
Customer Care
Written by a customer while visiting Newair
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