Customer reviews from Newair
NewAir - 250 Count Cigar Humidor with Opti-Temp Heating and Cooling Function, Spanish Cedar Shelves and Digital Thermostat - Stainless Steel
Average customer rating
4.4
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
91
4 Stars
15
3 Stars
2
2 Stars
5
1 Star
11
87%of customers recommend this product.
(
45 out of
52)
Customer Reviews for NewAir - 250 Count Cigar Humidor with Opti-Temp Heating and Cooling Function, Spanish Cedar Shelves and Digital Thermostat - Stainless Steel
Posted by: Your Local Cigar Guy
from California
Verified Purchase:Yes
Let me start by saying that I am very happy with the unit itself. It keeps my cigars nice and cool, which is good because I live in the western states where it can get pretty hot. Also, the humidity keeps pretty well. Because it is mostly metal and not wood, it was easy to season. Now let me get to the stuff that I did not like particularly. The wood shelving is not very sturdy or well constructed. It comes with little nails, which some of them were already on fastened. Not a big deal, I took care of that myself, and even used a little bit of glue to make sure that it did not come apart again. But, for something that costs this much money, I would expect not to have to deal with that. The hygrometer sits at 99% for me. It's broken and I need it to be replaced. At first I just thought that there was just a lot of humidity, but then I thought to myself, it shouldn't be that high. I was correct. I did call the manufacturer and they are going to send me out a new one. But again, this should not be a problem that I should be dealing with. Other than that, it is a great unit and has a lot of space for the cigars that I have. It's a good display piece, which is what I use it for in my front room. That way when people come over, they can take a look at my collection. The light doesn't work very well inside, really just lights up the top shelf, but it's very dim. Not a big deal. I don't use the key either. Some people I think would like that, maybe people with kids that could get in and tamper or steal the sticks.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments and for sharing your thoughts about the NCH250SS0. We apologize for the experience we will surely pass your comments to the right department. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments and for sharing your thoughts about the NCH250SS0. We apologize for the experience we will surely pass your comments to the right department. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Exactly what I was looking for!
on August 3, 2021
Posted by: Adirondacks
from Troy, NY
I never have to worry about temperature fluctuations again! I need the heating & cooling feature for the Northeast weather in an old house. It’s been very humid when I bought this so it took awhile to get the humidity level to 66%. I’m still working on it as it’s at 68%. I have 65% boveda packs currently in the humidor. The device is quiet. I just hear the fan running. It runs all the time to circulate the air, which is great. The door provides a tight see and the controls are easy to use. My biggest complaint is the light is useless! They should have put led strips in between the shelves. If you want to see the hydrometer reading or your cigars you’ll be using your phone light.
Response from NewairBy Newair, Customer Service, August 3, 2021
Thank you for posting your comments in regards to this NCH250SS01. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5
Exactly what I was looking for!
on August 3, 2021
Posted by: Adirondacks
from Troy, NY
I never have to worry about temperature fluctuations again! I need the heating & cooling feature for the Northeast weather in an old house. It’s been very humid when I bought this so it took awhile to get the humidity level to 66%. I’m still working on it as it’s at 68%. I have 65% boveda packs currently in the humidor. The device is quiet. I just hear the fan running. It runs all the time to circulate the air, which is great. The door provides a tight see and the controls are easy to use. My biggest complaint is the light is useless! They should have put led strips in between the shelves. If you want to see the hydrometer reading or your cigars you’ll be using your phone light.
Response from NewairBy Newair , Customer Service, August 3, 2021
Thank you for posting your comments in regards to this NCH250SS01. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Posted by: Adirondacks
from Troy, NY
Verified Purchase:Yes
I never have to worry about temperature fluctuations again! I need the heating & cooling feature for the Northeast weather in an old house. It's been very humid when I bought this so it took awhile to get the humidity level to 66%. I'm still working on it as it's at 68%. I have 65% boveda packs currently in the humidor. The device is quiet. I just hear the fan running. It runs all the time to circulate the air, which is great. The door provides a tight see and the controls are easy to use. My biggest complaint is the light is useless! They should have put led strips in between the shelves. If you want to see the hydrometer reading or your cigars you'll be using your phone light.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this NCH250SS01. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this NCH250SS01. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5
Works Great!
on July 21, 2021
Posted by: BigAshes
I have had this product a little over a week, and so far love it! It works exactly as expect, keeping my cigars cool and the humidity is holding steady. I opted to use Boveda to season it and regulate the humidity rather than the water tray. I do wish it was bigger because I have a larger cigar collection. I will probably purchase a secondary one for everyday and use this to age my more limited edition cigars.
Response from NewairBy Newair, Customer Service, July 22, 2021
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Works Great!
on July 21, 2021
Posted by: BigAshes
I have had this product a little over a week, and so far love it! It works exactly as expect, keeping my cigars cool and the humidity is holding steady. I opted to use Boveda to season it and regulate the humidity rather than the water tray. I do wish it was bigger because I have a larger cigar collection. I will probably purchase a secondary one for everyday and use this to age my more limited edition cigars.
Response from NewairBy Newair , Customer Service, July 22, 2021
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: BigAshes
from Undisclosed
Verified Purchase:Yes
I have had this product a little over a week, and so far love it! It works exactly as expect, keeping my cigars cool and the humidity is holding steady. I opted to use Boveda to season it and regulate the humidity rather than the water tray. I do wish it was bigger because I have a larger cigar collection. I will probably purchase a secondary one for everyday and use this to age my more limited edition cigars.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Newair wineador 250 count
on July 6, 2021
Posted by: Breezy
from NJ
I've had the unit for 4 months now and it is performing well! The fan does a great job at circulating air throughout the unit and through the slats in the draw and shelves, which keeps the humidity and temp. within your desired range. A real plus is the new digital hydrometer in the draw...it actually came perfectly calibrated as I checked it twice with the salt method and Boveda calibration bag.
Response from NewairBy Newair, Customer Service, July 7, 2021
Thank you for taking the time to leave a review on your unit. Thank you for choosing Newair!
Written by a customer while visiting Newair