Customer reviews from Newair
NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Average customer rating
4.4
(329 Reviews)
Rating breakdown 329 reviews
5 Stars
229
4 Stars
54
3 Stars
16
2 Stars
9
1 Star
21
94%of customers recommend this product.
(
134 out of
143)
Customer Reviews for NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Customer Rating
5
Great wine fridge!
on January 23, 2019
Posted by: Wheels955
from St. Louis
Gender:Female
This is a really nice unit with great features for the price point. I like the wood shelves but they are a bit flimsy and work best with smaller bottles. This unit is very quiet and holds temperature well. Happy with my purchase.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, January 25, 2019
Thank you for posting a review on your NewAir product!
Written by a customer while visiting Newair
Customer Rating
5
Love the dual zone
on January 25, 2019
Posted by: Summer
from San Diego
Gender:Female
Loving this so far, the dual zone is great and love that there is a lock on it
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, January 28, 2019
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Written by a customer while visiting Newair
Customer Rating
4
Good value for the cost
on January 29, 2019
Posted by: kobusfrokie
Gender:Female
Our existing wine cooler stopped cooling. Found the NewAir which was the same size and not as expensive as replacing with what we had. It is quiet and looks very nice. The wooden shelfing is sturdy and slides easily. It was easy for us to assemble and fit the space as per specifications.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, January 30, 2019
Thank you for posting a review on your NewAir product!
Written by a customer while visiting Newair
Customer Rating
5
great wine cooler
on February 19, 2019
Posted by: judy2
from troy, ny
Gender:Female
i love my wine cooler, it's very quiet, good looking with pull out shelves. keeps wine at correct temperature. bought 3, one for myself and my daughters.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, February 22, 2019
Hi There!
We are very happy to learn that you love using your AWR-460DB !
If there's anything you want us to look into, please don't hesitate to contact us with your ORDER NUMBER through Amazon (https://amzn.to/2V31P06) and we'll be right on it.
Thanks again for choosing NewAir!
Sincerely,
NewAir
We are very happy to learn that you love using your AWR-460DB !
If there's anything you want us to look into, please don't hesitate to contact us with your ORDER NUMBER through Amazon (https://amzn.to/2V31P06) and we'll be right on it.
Thanks again for choosing NewAir!
Sincerely,
NewAir
Written by a customer while visiting Newair
Customer Rating
2
Poor customer service
on July 26, 2019
Posted by: Tom C
from Palm City. Florida
The unit arrived without screws for the handle. Should be a simple remedy (ship the missing screws). Afterall, I registered the unit on the day I received it from Home Depot. After multiple calls, chats and emails it may be easier just to package up the entire unit and send the wine cooler back (but to whom?? Newair or Home Depot?!
Response from NewairBy NewAir, Customer Service, July 31, 2019
Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service. we will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Written by a customer while visiting Newair
Posted by: Beck
from Hookstown , PA
Verified Purchase:Yes
This is a very nice wine fridge. I gave it 4 stars because of the noise it makes. Sometimes it’s very quite and sometimes it has a loud vibration. Can’t quit figure out what is making the noise.
Response from NewairBy NewAir, Customer Service, August 19, 2019
Thank you for posting a review on your NewAir product!
Written by a customer while visiting Newair
Posted by: Anonymous
from Los Angeles
Verified Purchase:Yes
Seems to work OK. Arrived crunched and dented. Looks bad. Unable to repackage and return so I guess I’m stuck with a dented unit. C’est la vie.
Response from NewairBy NewAir, Customer Service, August 26, 2019
Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service. we will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Written by a customer while visiting Newair
Posted by: Sherry H
from Chicago, Il
Verified Purchase:Yes
Wooden shelves flimsy. I can see them breaking easily. Missing screws for door handle. Condensation forms on outside of door if house is humid.
Response from NewairBy NewAir, Customer Service, September 3, 2019
Thank you for sharing your honest opinion on the unit. We are looking into design the shelving structure. There can be high humidity inside the unit causing the unit to ice up.
Written by a customer while visiting Newair