Customer reviews from Newair
NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Average customer rating
4.4
(329 Reviews)
Rating breakdown 329 reviews
5 Stars
229
4 Stars
54
3 Stars
16
2 Stars
9
1 Star
21
94%of customers recommend this product.
(
134 out of
143)
Customer Reviews for NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Customer Rating
5
Best built in wine fridge
on March 1, 2023
Posted by: sscress
from Corona, Ca
Verified Purchase:No
I bought this wine fridge a few years ago after researching what type to get. It has been great to hold all the wines i get from the multiple wine clubs my wife and I belong to. I will be purchasing another bigger New AIr wine fridge to accommodate our growing collection
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great Machine
on February 10, 2021
Posted by: Poppie
from Texas
Had to get a new handle and Gabby took care of it in a professional manner. Very good working with Gabby
Response from NewairBy NewAir, Customer Service, February 11, 2021
Thank you for the review and for sharing your thoughts about the AWR-460DB and the customer service provide. We highly appreciate your feedback. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: CT sparks
from Sparks, NV
Verified Purchase:Yes
We just installed it last weekend and it's looking beautiful we love the blue lights
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
1
Compressor broke
on October 10, 2019
Posted by: BenP
from Sacramento
The compressor seems to have broken and after calling support multiple times, they said the part was on back order. The latest time, they said they don’t repair broken compressors and my fridge is now a paper weight. They won’t repair or replace since it’s not under the one yr warranty.
Response from NewairBy NewAir, Customer Service, October 14, 2019
Hi, Thank you for your review however we are sorry the unit did not meet your expectations. We will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Written by a customer while visiting Newair
Posted by: JenniferC
from Memphis, TN
Verified Purchase:Yes
I got my item back in Oct 2020 and it worked just lovely for 8 months. It started acted off with the temperature settings and customer service has been far above par. They have worked with me, in a timely fashion, on every aspect of my issue. I haven't had a chance to replace the parts I've ordered but I have no concerns that it will be working again very soon!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your AWR-460DB. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your AWR-460DB. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: ALLY
from Undisclosed
Verified Purchase:Yes
The second fridge they sent us is now sitting unplugged in our kitchen, basically being used as a shelf for our wine. We did A LOT of research on wine fridges and settled on the Newair after reading reviews. Our primary requirement was having a low noise level. We selected this fridge and designed our new kitchen island to fit it. Upon receiving it we plugged it in and had it running for a week before we had to unplug it because we couldn't stand the noise. We contacted Newair and they sent a replacement fridge. The new one sounded exactly like the original, so now we have an unplugged wine fridge sitting in our kitchen. Meaning we basically paid a lot of money for a shelf to keep our wine at room temperature. We are so, so disappointed after the amount of planning that went into designing the kitchen with this particular fridge in mind, and now we can't even use it. I would not recommend this fridge. We are out a bunch of money and our wine is sitting there not temperature controlled.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
great wine cooler
on February 19, 2019
Posted by: judy2
from troy, ny
Gender:Female
i love my wine cooler, it's very quiet, good looking with pull out shelves. keeps wine at correct temperature. bought 3, one for myself and my daughters.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, February 22, 2019
Hi There!
We are very happy to learn that you love using your AWR-460DB !
If there's anything you want us to look into, please don't hesitate to contact us with your ORDER NUMBER through Amazon (https://amzn.to/2V31P06) and we'll be right on it.
Thanks again for choosing NewAir!
Sincerely,
NewAir
We are very happy to learn that you love using your AWR-460DB !
If there's anything you want us to look into, please don't hesitate to contact us with your ORDER NUMBER through Amazon (https://amzn.to/2V31P06) and we'll be right on it.
Thanks again for choosing NewAir!
Sincerely,
NewAir
Written by a customer while visiting Newair
Customer Rating
4
Beware of the Dimensions
on February 5, 2018
Posted by: Pat
from denver, CO
Specifications read 32.2"H x 22.4"W --- NOT TRUE! 33 3/16" H x 23 1/2" W (nearly an inch larger on both). Other than that, still fits in my cut-out and looks great.
I would recommend this to a friend!
Written by a customer while visiting Newair