Customer reviews from Newair
NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Average customer rating
4.4
(329 Reviews)
Rating breakdown 329 reviews
5 Stars
229
4 Stars
54
3 Stars
16
2 Stars
9
1 Star
21
94%of customers recommend this product.
(
134 out of
143)
Customer Reviews for NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Customer Rating
5
Very happy with this wine cooler, would highly recommend.
on March 2, 2018
Posted by: Winelover Al
from Miami, Fl
Big wine consumers. Mostly reds. Perfect temperature all the time.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
4
Replaced my GE Monogram Cooler with This and ...
on January 22, 2019
Posted by: Momoffour
from Bethesda, MD
Gender:Female
I really like the dual zone and light up temperature reading that goes with it. It holds a lot of bottles and fits into my space nicely. The only down side I see is that the wood shelves feel like balsa wood, very dry, like it could snap if I shoved a bottle onto the shelf too hard. I am told that the shelves are replaceable but still, every time I pull out the drawer, I am waiting to hear it crack. I would give it five stars if they changed the shelves.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, January 23, 2019
Thank you for sharing your opinion about the unit. Your review helps us improve our units and service. If there is anything we can help please let us know.
Written by a customer while visiting Newair
Customer Rating
3
Sensor not working
on September 16, 2021
Posted by: Cindy
from Richfield, WI
Verified Purchase:No
The product looks great, but after two months the fridge is not cooling. It appears to be a bad sensor. They will provide the part but they want me to install it.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Nice Unit!
on April 25, 2021
Posted by: JohnC
from Vero Beach, FL
Very nice look. Runs very quiet. Similar to my previous unit which was more than double the price.
Response from NewairBy newair, Customer Service, April 27, 2021
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
4
Good fridge but arrived dented
on November 4, 2019
Posted by: Janice
from Nashville, TN
Beautiful unit except for dent in front grill at bottom. Works great otherwise and love the lighting and slide out shelves.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your unit. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your unit. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Phillips
from Undisclosed
Verified Purchase:Yes
We purchased this fridge about three years ago and we love it. My husband and I do not agree on wines (red vs. white), so having the dual temperatures was a must for us. This unit is also very quiet, we never hear it. Other great features we like are the fact that you can lock the door and the option to turn the interior lights on or off.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: L Rad
from Phoenix,AZ
Verified Purchase:Yes
Saw this at a local retailer and found it most appealing. The only dislike was that the zones were not interchangeable. Perfect for what we needed though. It can be freestanding or built in. Best thing is that it is a true refrigerator with a compressor. Started to shop and found that the manufacturer is a better deal than going to the local store and delivery was just as quick. Had a great experience with customer service and the unit came in quickly (2 days), undamaged, works great! Best experience.
Response from NewairBy NewAir, Customer Service, December 30, 2019
Thanks for the 5 star rating! I am happy to hear that you are enjoying the product. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
New Home - Great Wine
on January 22, 2017
Posted by: Wine Lover
from Pike Road, Alabama
We have just built a new home and looked at a large number of wine coolers. The New Air products are attractive and functional. The customer service we received was outstanding, the price was very reasonable and having free shipping was a bonus. We look forward to many years of service from our cooler.
I would recommend this to a friend!
Written by a customer while visiting Newair