Customer Reviews for NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Customer Rating
5
Great wine fridge
on April 24, 2020
Posted by: NHwine
from New Hampshire
After looking at many reviews for many different makes of wine fridges, I decided to buy this one for our recently remodeled kitchen. It looks great, It's quiet, maintains temperature and plenty of room for my needs. A couple of days ago I noticed there was increased noise coming from the fridge. I could tell it was coming from a circulating fan, not the compressor. I contacted Customer Service where Melissa took care of the situation by sending me a new fan. Overall I'm pleased with the product and Customer Service.
Response from NewairBy NewAir, Customer Service, April 24, 2020
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the AWR-460DB. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Beautiful Display!
on June 1, 2020
Posted by: centerkim10
from California
I received this Wine Refrigerator and have really been enjoying it! I love that it has dual zone cooling for the different wines that may require this. I love how there is no "eye sore" effect to this refrigerator! It's large but not bigger than it needs to be to actually hold what it says! As wine lovers in our home this has been a wonderful addition!
Response from NewairBy NewAir, Customer Service, June 2, 2020
Thank you for posting your comments in regards to your AWR-460DB. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
We purchased the wine fridge based upon several friends recommendations. They all have New Air wine fridges. Are we glad we listened to them! Features we are enjoying are the appearance, lighting, shelving options, quiet operation, dual climate control and accurate temperature control. The fridge is a very nice addition to our kitchen.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-460DB.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-460DB.Thank you for choosing NewAir!
We have had our dual-zone wine cooler for 3 months. It runs quietly, looks great, and performs as promised. The lighting is an extra bonus and the value vs alternatives is remarkable.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-460DB.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-460DB.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great Wine Fridge
on October 18, 2021
Posted by: Jenna K
from Atlanta, Ga
Verified Purchase:No
I built a new bar area and installed this wine fridge. I love it. It looks great, keeps my wine chilled and my company happy! Good purchase.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to the AWR-460DB. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to the AWR-460DB. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing Newair!
I received a unit as a gift and it is excellent! Perfect size, perfect shelf spacing and very stylish. It had an issue with keeping temperature and new air helped me immediately resolve the issue. Their service department was spot on and followed up immediately. Highly recommend their products!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hello, Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product. Thank you for choosing NewAir! Best Regards Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hello, Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product. Thank you for choosing NewAir! Best Regards Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Terrific Fridge!!!!
on November 18, 2021
Posted by: Shane
from Dallas
Verified Purchase:No
We love this fridge - it looks great and fits our kitchen perfectly. We love the dual climate controls and it seems to be built well. Newair stands behind their products which is always a bonus to a customer.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product AWR-460DB. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product AWR-460DB. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Happy with product and company tech support/service
on December 13, 2021
Posted by: Bob
from Roslindale, MA
Verified Purchase:No
I purchased two units at the same time for a beverage center. One was the mixed beverage/wine (works fine) and the other was a dual zone wine only. The dual zone fridge unfortunately experienced a problem with the cooling. Tech support through the chat diagnosed the problem and it was determined the unit needed to be replaced. It helps to have photos of the serial number and the display screen to help the techs troubleshoot and get to a resolution. If you have a thermometer to verify the temperature versus the internal sensor that also helps. As a former VP of Service for a medical laser manufacturer I appreciate the straight forward process and prompt commitment to replace the unit. I recommend NEWAIR versus others.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!