Customer reviews from Newair
NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Average customer rating
4.4
(329 Reviews)
Rating breakdown 329 reviews
5 Stars
229
4 Stars
54
3 Stars
16
2 Stars
9
1 Star
21
94%of customers recommend this product.
(
134 out of
143)
Customer Reviews for NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Customer Rating
5
Nice wine cooler until your dog breaks the door glass
on March 17, 2023
Posted by: Ken
from High Point, North Carolina
Verified Purchase:No
Purchased the wine cooler over a year ago and has been a great product. Recently the dog somehow broke the glass in the door so I contacted customer service at Newair and they were very helpful in replacing the door. Thought it was going to be a headache but Charles at customer service was very helpful in finding a replacement door for my wine cooler.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product Newair 24" Built-in 46 Bottle Dual Zone Cooler. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product Newair 24" Built-in 46 Bottle Dual Zone Cooler. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
2
Unit is ok
on October 6, 2021
Posted by: eltincho
from Miami
It looks nice from the outside, the blue light gives a nice touch and it keeps your wine cool so from a functional and appearance perspective no issues. BUT...the wood shelves are weak and do not slide in and out easily and smoothly and there is no way you can fit 46 bottles as bottles come in different sizes today and it's been hard for me to even fit more than 40.
Response from NewairBy Newair, Customer Service, October 6, 2021
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Great Wine Fridge
on April 5, 2022
Posted by: RayRay
from Sacramento
Verified Purchase:No
Good wine fridge for the money. Pull-outs are wood lined, which I like; Controls are easy to use; Lighting is good; Dual zone is nice for keeping my white wine colder than the reds.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great Wine Cooler
on April 27, 2022
Posted by: Conrad
from Chino Hills, Ca. 91709
Verified Purchase:No
This NewAir Compressor Wine Cooler keeps my wines at perfect temperatures. It is very easy to use, the controls are very visible and easy to adjust. The removable wooden racks makes it very convenient to clean the inside when needed. Overall one great wine cooler.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great wine cooler
on February 28, 2022
Posted by: M
from Lake Mary, FL
Verified Purchase:No
Ingrid was great and quickly diagnosed our problem. And got the part out already. Now I can get my dual zones working again. This is a awesome wine cooler.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Stylish and functional
on December 17, 2020
Posted by: Nicmetro
from Florida
I've purchased this unit for the past 3 homes I've owned and have never been dissatisfied. NewAir has great customer service and have addressed any needs immediately as needed. I highly recommend this unit.
Response from NewairBy NewAir, Customer Service, December 18, 2020
Thank you for posting your comments in regards to your AWR-460DB We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
This is the best in market
on March 5, 2018
Posted by: Levan
from New York
before buying I researched thoroughly the market and this one came up as one of the best. Not only is it beautiful, but it is completely quiet, cools my bottles well. I could not be happier with my purchase. Needles to say, the company delivers fastest possible/
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
1
Do not buy
on October 12, 2022
Posted by: Stephanie
from Marietta
Verified Purchase:No
I loved this wine fridge at first...but then it died 5 months later. I reached out to customer support and was told I need a new pc board. Really?!? And then I was told I couldn't get the part for about 4 months. They also told me I can't get the pc board anywhere else. Piece of garbage, don't waste your money. I would have given zero stars but I had to give one to start the review.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair