Customer reviews from Newair
NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Average customer rating
4.4
(329 Reviews)
Rating breakdown 329 reviews
5 Stars
229
4 Stars
54
3 Stars
16
2 Stars
9
1 Star
21
94%of customers recommend this product.
(
134 out of
143)
Customer Reviews for NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Customer Rating
5
Best wine fridge ever!
on April 9, 2019
Posted by: Zeus
from Louisiana
Gender:Male
I purchased this wine fridge a while back after doing some extensive research. I found this unit had all the features that I wanted. I would highly recommend this to anyone looking for a wine fridge.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, April 10, 2019
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Written by a customer while visiting Newair
Customer Rating
1
Does not hold the temps
on June 20, 2019
Posted by: Kyle
from Minneapolis, MN
From the first time we plugged it in, it wouldn’t hold the temp that we would set it to.
Response from NewairBy NewAir, Customer Service, June 25, 2019
We apologize for the inconvenience you experience with the unit however we will be more than happy to provide you assistance regarding the issue. We will be reaching out to you via email so we can have the problem resolve quickly as possible.
Written by a customer while visiting Newair
Posted by: Anonymous
from San Dimas, CA
Verified Purchase:Yes
The Wine cooler itself is amazing! I’ve had it for about a week now and the temp is right on point. The only reason why I gave it 4 stars is when it arrived to my house the door had a dent on it.
Response from NewairBy NewAir, Customer Service, December 11, 2019
Thank you for taking the time to leave a review on your unit. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
OUTSTANDING Customer Support
on December 14, 2017
Posted by: Joe
from Fairlawn, Ohio
I am not in a position to evaluate the performance of the cooler at this time. I can say that I am extremely impressed with the 2 individuals I have worked with in getting my damaged unit replaced. Both Christine who I spoke with on 12/14 and Freda on 12/11were extremely helpful, and professional in resolving my issues. I had ordered and received my unit about 6 weeks ago and it remained boxed until Monday which exceeded the warranty period for reporting the damages. They understood my dilemma and immediately worked to resolve this to my satisfaction which was to have a a new one sent out today. I couldn't have asked for anything more.
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: Tmstanley
from Naples,FL
Verified Purchase:Yes
No complaints. Works perfect and is very quiet. Very well packaged and performs as expected.
Response from NewairBy NewAir, Customer Service, August 13, 2019
Thank you for posting a review on your NewAir product!
Written by a customer while visiting Newair
Posted by: Anonymous
from Cleveland Heights, OH
Verified Purchase:Yes
We recently moved into an older house that had a wet bar with an ancient, non-working ice maker. The space was perfectly filled by this wonderful wine cooler. Two zones for white & red wine. Couldn’t be happier.
Response from NewairBy NewAir, Customer Service, September 8, 2019
Thank you for posting a review on your NewAir product!
Written by a customer while visiting Newair
Posted by: Janice
from Nashville, TN
Verified Purchase:Yes
Beautiful unit except for dent in front grill at bottom. Works great otherwise and love the lighting and slide out shelves.
Response from NewairBy NewAir, Customer Service, November 5, 2019
Thank you for taking the time to leave a review on your unit. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: L Rad
from Phoenix,AZ
Verified Purchase:Yes
Saw this at a local retailer and found it most appealing. The only dislike was that the zones were not interchangeable. Perfect for what we needed though. It can be freestanding or built in. Best thing is that it is a true refrigerator with a compressor. Started to shop and found that the manufacturer is a better deal than going to the local store and delivery was just as quick. Had a great experience with customer service and the unit came in quickly (2 days), undamaged, works great! Best experience.
Response from NewairBy NewAir, Customer Service, December 30, 2019
Thanks for the 5 star rating! I am happy to hear that you are enjoying the product. Thank you for choosing NewAir.
Written by a customer while visiting Newair