Customer reviews from Newair
NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Average customer rating
4.4 out of 5
4.4
(329 Reviews)
Open Ratings Snapshot
Rating breakdown 329 reviews
5 Stars
229
4 Stars
54
3 Stars
16
2 Stars
9
1 Star
21
94%of customers recommend this product. 
(
134 out of 143
)
Best Buy Privacy Policy
Customer Reviews for NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Customer Rating
5 out of 5
5
Wonderful Wine Cooler
on July 20, 2021
Posted by: Conrad2828
from North Carolina
Verified Purchase:Yes
I purchased this wine cooler and it is amazing. I love the fact that it holds 46 bottles of wine and has dual zone cooling which is a plus for me as a wine drinker and when entertaining friends. The lighting is amazing in addition to the shelving that holds the wine bottles. I can't forget the quietness of the wine cooler. That is another awesome plus to this cooler. I recommend this wine cooler 1,000 % and it is one of my greatest investments and I have no regrets with this purchase.
Response from NewairBy newairpwrnewairpwrOctober 7, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair Product. We are delighted to hear the unit has met your expectations and we are also grateful for your trust in our brand. Thank you for choosing Newair!
Response from NewairBy newairpwrnewairpwrSeptember 10, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair Product. We are delighted to hear the unit has met your expectations and we are also grateful for your trust in our brand. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Great Wine Fridge
on January 12, 2022
Posted by: Andrew
from Northfield, Oh
Verified Purchase:No
This wine fridge was exactly what I needed. Would recommend.
I would recommend this to a friend!
Response from NewairBy newairpwrnewairpwrOctober 7, 2025
Thank you for posting your comments in regards to the AWR-460DB. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing Newair!
Response from NewairBy newairpwrnewairpwrSeptember 10, 2025
Thank you for posting your comments in regards to the AWR-460DB. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Works great
on October 10, 2021
Posted by: JAC
from Austin
Verified Purchase:No
Works great Looks good Front grill arrived bent, so I submitted a support ticket. Got a great resolution with in hours. I'm very pleased with this whole experience.
I would recommend this to a friend!
Response from NewairBy newairpwrnewairpwrOctober 7, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product AWR-460DB. I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Response from NewairBy newairpwrnewairpwrSeptember 10, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product AWR-460DB. I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1 out of 5
1
Unusable
on August 3, 2020
Posted by: ALLY
The second fridge they sent us is now sitting unplugged in our kitchen, basically being used as a shelf for our wine.
We did A LOT of research on wine fridges and settled on the Newair after reading reviews. Our primary requirement was having a low noise level. We selected this fridge and designed our new kitchen island to fit it. Upon receiving it we plugged it in and had it running for a week before we had to unplug it because we couldn’t stand the noise. We contacted Newair and they sent a replacement fridge. The new one sounded exactly like the original, so now we have an unplugged wine fridge sitting in our kitchen. Meaning we basically paid a lot of money for a shelf to keep our wine at room temperature.
We are so, so disappointed after the amount of planning that went into designing the kitchen with this particular fridge in mind, and now we can’t even use it.
I would not recommend this fridge. We are out a bunch of money and our wine is sitting there not temperature controlled.
Response from NewairBy NewAirCustomer ServiceAugust 3, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Great Product
on June 23, 2021
Posted by: Rob D
from Oregon
We purchased 2 of these for our home renovation. It's easy to appreciate them as they are quiet, stylish, easy to monitor & work perfectly. We get lots of compliments on them.
Response from NewairBy NewairCustomer ServiceJune 23, 2021
Thank you for taking the time to leave a review on your AWR-460DB. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Love this wine fridge!!!
on August 4, 2020
Posted by: Phillips
We purchased this fridge about three years ago and we love it. My husband and I do not agree on wines (red vs. white), so having the dual temperatures was a must for us. This unit is also very quiet, we never hear it. Other great features we like are the fact that you can lock the door and the option to turn the interior lights on or off.
Response from NewairBy NewAirCustomer ServiceAugust 5, 2020
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Great customer support
on September 18, 2018
Posted by: RochJWW
from Rochester, MN
Gender:Male
Installed new wine cooler and it didn't reach temperature settings so I called customer support. Mark was extremely helpful and diagnosed a faulty temperature sensing unit, which he's immediately having sent to me and which is simple to install. Great service!
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Nice Unit!
on April 25, 2021
Posted by: JohnC
from Vero Beach, FL
Verified Purchase:Yes
Very nice look. Runs very quiet. Similar to my previous unit which was more than double the price.
Response from NewairBy newairpwrnewairpwrOctober 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwrnewairpwrSeptember 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
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