Customer reviews from Newair
NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Average customer rating
4.4
(329 Reviews)
Rating breakdown 329 reviews
5 Stars
229
4 Stars
54
3 Stars
16
2 Stars
9
1 Star
21
94%of customers recommend this product.
(
134 out of
143)
Customer Reviews for NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Customer Rating
5
Great quality and look, good support
on January 20, 2022
Posted by: Bozek
from CA
Verified Purchase:No
I purchased the unit last year and it has been a great addition to my home. It is a great looking unit and easy to control. I had some trouble with it recently and the support has been great.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Nicmetro
from Florida
Verified Purchase:Yes
I've purchased this unit for the past 3 homes I've owned and have never been dissatisfied. NewAir has great customer service and have addressed any needs immediately as needed. I highly recommend this unit.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to your AWR-460DB We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to your AWR-460DB We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
Great item and great customer service
on May 1, 2020
Posted by: Elmerm
from Houston,TX
I got this in the mail last week and it’s working great. Only issue is that it was a little damaged but Christina in Customer Service took care of the issues and is sending me the replacement parts.
Response from NewairBy NewAir, Customer Service, May 1, 2020
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the NewAir AWR-460DB. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Love the lights and roomy interior!
on February 10, 2022
Posted by: Rosie
from Winchester, VA
Verified Purchase:No
I love all room for both red and White bottles in this unit. The added lights are also really nice and gives it a nice cool effect that night.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Posted by: Marzy
from NC
Verified Purchase:Yes
The first wine fridge came damage, the 2nd fridge came damaged again but we decided to keep the unit and it's been 3 weeks, makes loud sounds. Not very happy with it at all.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
I love this dual zone wine cooler.
on June 21, 2018
Posted by: Purehavengal
from Los Angeles
We love this wine cooler we have it in our kitchen. It's aesthetically very nice, super quiet. It shows the wine perfectly and And chills it at the perfect temperature. We are very happy with our choice.
Written by a customer while visiting Newair
Customer Rating
4
Great looking wine fridge for storage and cooling
on August 26, 2018
Posted by: asteirix
from Los Angeles, CA
Have had the unit for less than one week. Here are some observations: Pros: - very quiet - easy to install (replaced a GE Monogram ZDW24) - dual zone cooling seems to work fine. Very handy for pulling chilled wine from fridge - looks great Cons: - not as sturdy as GE Monogram - should consider single zone if using for storage only - instructions are lacking. Here are a couple of features it doesn't mention: 1. Unit came with a "moisture container" to keep moisture in your corks. It looks a lot like the water reservoir that is mentioned in the instructions. The water reservoir is preinstalled. The moisture container may be placed any where in the unit. 2. Unit has levelers that may also be used to raise the unit by approximately 3". To raise the levellers, unscrew them in a clockwise manner (not counter-clockwise)
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: BenP
from Sacramento
Verified Purchase:Yes
The compressor seems to have broken and after calling support multiple times, they said the part was on back order. The latest time, they said they don't repair broken compressors and my fridge is now a paper weight. They won't repair or replace since it's not under the one yr warranty.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for your review however we are sorry the unit did not meet your expectations. We will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for your review however we are sorry the unit did not meet your expectations. We will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Written by a customer while visiting Newair