Air&Water initially sent me a damaged, opened box and previously used G73 when I paid for a new one. It was frustrating, but after speaking with Tracy T. in Customer Service, the situation was promptly defused. Less than 4 business days later I received a brand new unopened box unit. Tracy even said I could proceed with my installation using the damaged unit while waiting for the replacement. The damaged unit did work and was used through the weekend and up until I swapped them out when the new G73 arrived. Given the situation, I couldn't think of a better way to resolve it. Thanks, Tracy! This purchase from Air&Water was actually for a 2nd G73 for my 720 sq ft garage with 12' ceiling on the opposite wall from the first one. I set them up in a two-stage configuration through a WiFi thermostat with ceiling fans. Everything can now be controlled remotely with a smartphone. Heat throughout the garage is well balanced and comfortable. Two of these at 5,000 BTU each are way cheaper than one 10,000 BTU model of another brand and provide more uniform heat distribution.
Air&Water initially sent me a damaged, opened box and previously used G73 when I paid for a new one. It was frustrating, but after speaking with Tracy T. in Customer Service, the situation was promptly defused. Less than 4 business days later I received a brand new unopened box unit. Tracy even said I could proceed with my installation using the damaged unit while waiting for the replacement. The damaged unit did work and was used through the weekend and up until I swapped them out when the new G73 arrived. Given the situation, I couldn't think of a better way to resolve it. Thanks, Tracy! This purchase from Air&Water was actually for a 2nd G73 for my 720 sq ft garage with 12' ceiling on the opposite wall from the first one. I set them up in a two-stage configuration through a WiFi thermostat with ceiling fans. Everything can now be controlled remotely with a smartphone. Heat throughout the garage is well balanced and comfortable. Two of these at 5,000 BTU each are way cheaper than one 10,000 BTU model of another brand and provide more uniform heat distribution.
Heater has been great for keeping my workshop warm. Easy to install and has been reliable. I have needed to change the thermostat after two years but customer service was great.
Pros: Easily Adjustable, Good Heating Diameter, Heats Quickly, Portable, Well-Constructed
Heater has been great for keeping my workshop warm. Easy to install and has been reliable. I have needed to change the thermostat after two years but customer service was great.
After one season, thermostat quit working properly. After reaching temperature, the unit stays running. I disassembled the unit to find the contact points in thermostat are burned and fusing together.
Pros: Easily Adjustable, Good Heating Diameter, Heats Quickly, Portable