Customer reviews from Newair
NewAir - Hardwired Electric Garage Heater, Ceiling Mounted with Adjustable Louvers and Tilt Head, Heats up to 500 sq. ft - Ivory
Average customer rating
4.4
(319 Reviews)
Rating breakdown 319 reviews
5 Stars
231
4 Stars
39
3 Stars
15
2 Stars
8
1 Star
26
91%of customers recommend this product.
(
215 out of
236)
Customer Reviews for NewAir - Hardwired Electric Garage Heater, Ceiling Mounted with Adjustable Louvers and Tilt Head, Heats up to 500 sq. ft - Ivory
Customer Rating
1
Heater is Dangerous
on February 22, 2019
Posted by: Bert
from Virginia
Gender:Male
So I'm on my 2nd one of these heaters. Heating wise, they work great, but both have had the thermostats fail and the built in shut off failed as well. The first time this happened the temperature in my garage reached 127 degrees. The second time, this morning, the temperature reached 111 degrees. The 2nd unit was a replacement and I assumed the first issue was a fluke and I was lucky that my garage was still standing. There is nothing like walking into a room that is 127 degrees. The company doesn't seem to be overly concerned, but this should concern anyone that doesn't want a fire to occur. The first unit was inside of 2 years old and the the 2nd just inside of 4 years. The end result is that products can wear out, but the safety features should not fail as these have. Notice the high temp on the attached photo.
No, I would not recommend this to a friend.
Response from NewairBy NewAir, Customer Service, February 24, 2019
Hello,
Thank you for your open and honest review.
We sincerely apologize for the inconvenience and that you are not completely satisfied.
We want you to have a positive experience with our product. Please reach out to our customer service department and we will be happy to assist you.
Sincerely,
NewAir
Thank you for your open and honest review.
We sincerely apologize for the inconvenience and that you are not completely satisfied.
We want you to have a positive experience with our product. Please reach out to our customer service department and we will be happy to assist you.
Sincerely,
NewAir
Written by a customer while visiting Newair
Customer Rating
1
Heater is Dangerous
on February 22, 2019
Posted by: Bert
from Virginia
Gender:Male
So I'm on my 2nd one of these heaters. Heating wise, they work great, but both have had the thermostats fail and the built in shut off failed as well. The first time this happened the temperature in my garage reached 127 degrees. The second time, this morning, the temperature reached 111 degrees. The 2nd unit was a replacement and I assumed the first issue was a fluke and I was lucky that my garage was still standing. There is nothing like walking into a room that is 127 degrees. The company doesn't seem to be overly concerned, but this should concern anyone that doesn't want a fire to occur. The first unit was inside of 2 years old and the the 2nd just inside of 4 years. The end result is that products can wear out, but the safety features should not fail as these have. Notice the high temp on the attached photo.
No, I would not recommend this to a friend.
Response from NewairBy NewAir, Customer Service, February 24, 2019
Hello,
Thank you for your open and honest review.
We sincerely apologize for the inconvenience and that you are not completely satisfied.
We want you to have a positive experience with our product. Please reach out to our customer service department and we will be happy to assist you.
Sincerely,
NewAir
Thank you for your open and honest review.
We sincerely apologize for the inconvenience and that you are not completely satisfied.
We want you to have a positive experience with our product. Please reach out to our customer service department and we will be happy to assist you.
Sincerely,
NewAir
Written by a customer while visiting Newair
Posted by: Bert
from Virginia
Verified Purchase:Yes
So I'm on my 2nd one of these heaters. Heating wise, they work great, but both have had the thermostats fail and the built in shut off failed as well. The first time this happened the temperature in my garage reached 127 degrees. The second time, this morning, the temperature reached 111 degrees. The 2nd unit was a replacement and I assumed the first issue was a fluke and I was lucky that my garage was still standing. There is nothing like walking into a room that is 127 degrees. The company doesn't seem to be overly concerned, but this should concern anyone that doesn't want a fire to occur. The first unit was inside of 2 years old and the the 2nd just inside of 4 years. The end result is that products can wear out, but the safety features should not fail as these have. Notice the high temp on the attached photo.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hello,
Thank you for your open and honest review.
We sincerely apologize for the inconvenience and that you are not completely satisfied.
We want you to have a positive experience with our product. Please reach out to our customer service department and we will be happy to assist you.
Sincerely,
NewAir
Thank you for your open and honest review.
We sincerely apologize for the inconvenience and that you are not completely satisfied.
We want you to have a positive experience with our product. Please reach out to our customer service department and we will be happy to assist you.
Sincerely,
NewAir
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hello,
Thank you for your open and honest review.
We sincerely apologize for the inconvenience and that you are not completely satisfied.
We want you to have a positive experience with our product. Please reach out to our customer service department and we will be happy to assist you.
Sincerely,
NewAir
Thank you for your open and honest review.
We sincerely apologize for the inconvenience and that you are not completely satisfied.
We want you to have a positive experience with our product. Please reach out to our customer service department and we will be happy to assist you.
Sincerely,
NewAir
Written by a customer while visiting Newair
Customer Rating
5
Excellent heater
on January 17, 2019
Posted by: Bill
Gender:Male
I had a NewAir G73 heater installed in my shop. My shop is 27' x 32'. I has two garage doors and an entry door. The shop has two insulated windows and is
insulated. When I turned the heater on, the outside temperature was 44 degrees. and the inside temperature was 47 degrees. I set the thermostat to maximum. It took 1 hour and 40 minutes for the inside temperature to get to 60 degrees. I then lowered the thermostat until the unit shut off. The heater came back on when the inside temperature was 59 degrees. .
insulated. When I turned the heater on, the outside temperature was 44 degrees. and the inside temperature was 47 degrees. I set the thermostat to maximum. It took 1 hour and 40 minutes for the inside temperature to get to 60 degrees. I then lowered the thermostat until the unit shut off. The heater came back on when the inside temperature was 59 degrees. .
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, January 20, 2019
Thank you for sharing your thoughts about the unit. We are glad to hear you enjoy using the unit.
Written by a customer while visiting Newair
Customer Rating
5
Excellent heater
on January 17, 2019
Posted by: Bill
Gender:Male
I had a NewAir G73 heater installed in my shop. My shop is 27' x 32'. I has two garage doors and an entry door. The shop has two insulated windows and is
insulated. When I turned the heater on, the outside temperature was 44 degrees. and the inside temperature was 47 degrees. I set the thermostat to maximum. It took 1 hour and 40 minutes for the inside temperature to get to 60 degrees. I then lowered the thermostat until the unit shut off. The heater came back on when the inside temperature was 59 degrees. .
insulated. When I turned the heater on, the outside temperature was 44 degrees. and the inside temperature was 47 degrees. I set the thermostat to maximum. It took 1 hour and 40 minutes for the inside temperature to get to 60 degrees. I then lowered the thermostat until the unit shut off. The heater came back on when the inside temperature was 59 degrees. .
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, January 20, 2019
Thank you for sharing your thoughts about the unit. We are glad to hear you enjoy using the unit.
Written by a customer while visiting Newair
Posted by: Bill
from Undisclosed
Verified Purchase:Yes
I had a NewAir G73 heater installed in my shop. My shop is 27' x 32'. I has two garage doors and an entry door. The shop has two insulated windows and is insulated. When I turned the heater on, the outside temperature was 44 degrees. and the inside temperature was 47 degrees. I set the thermostat to maximum. It took 1 hour and 40 minutes for the inside temperature to get to 60 degrees. I then lowered the thermostat until the unit shut off. The heater came back on when the inside temperature was 59 degrees. .
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for sharing your thoughts about the unit. We are glad to hear you enjoy using the unit.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for sharing your thoughts about the unit. We are glad to hear you enjoy using the unit.
Written by a customer while visiting Newair
Customer Rating
5
So much better than a portable propane heater
on December 24, 2018
Posted by: MarkT
from Michigan
Gender:Male
I have an insulated garage that I've heated the past few years with a portable propane heater. It seems that I'm often running out and filling the 20lb tank. This winter, I switched over to the NewAir G73 Electric Garage Heater, which is working out great for me. It heats my 2 car garage just fine. I hired an electrician to run the 220, so other than that, setup was a breeze. I recommend this heater for anyone looking to heat their garage!
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
So much better than a portable propane heater
on December 24, 2018
Posted by: MarkT
from Michigan
Gender:Male
I have an insulated garage that I've heated the past few years with a portable propane heater. It seems that I'm often running out and filling the 20lb tank. This winter, I switched over to the NewAir G73 Electric Garage Heater, which is working out great for me. It heats my 2 car garage just fine. I hired an electrician to run the 220, so other than that, setup was a breeze. I recommend this heater for anyone looking to heat their garage!
I would recommend this to a friend!
Written by a customer while visiting Newair