Customer reviews from Newair
NewAir - 250 Count Cigar Humidor Wineador with Precision Digital Temperature Controls - Stainless Steel
Average customer rating
4.5
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
108
4 Stars
47
3 Stars
8
2 Stars
3
1 Star
4
97%of customers recommend this product.
(
38 out of
39)
Customer Reviews for NewAir - 250 Count Cigar Humidor Wineador with Precision Digital Temperature Controls - Stainless Steel
Posted by: Roger Hernandes
from Los Angeles
Verified Purchase:Yes
I absolutely love this Humidor, was very easy to set up and season. I didn’t have any issues getting the temperatures to where I wanted.
Response from NewairBy Newair, Customer Service, September 16, 2022
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
3
I like the unit but.....
on September 1, 2022
Posted by: JVC PGI
from Florida
Set the temp @64 stays at 64. I use broveda packs @65% My top shelf is at 70% at bottom Shelf is at 65%. I take my sticks and zip lock bag them with the broveda pack. its a pain but hard to smoke a wet log. I have had the Wineador for 3 years.The fan and everything else works fine. I use it to keep the mold from growing.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care
Written by a customer while visiting Newair
Posted by: Glenn G
from Michigan
Verified Purchase:Yes
Very nice design. I just received. Humidity is established by adding distilled water. Seems to work nicely. I’ll know over time, but so far, I’m pretty happy.
Response from NewairBy Newair, Customer Service, August 30, 2022
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Posted by: Edd G.
from Goldsboro, NC
Verified Purchase:Yes
As many others do, i spent my fair share of time reading reviews and warning YouTube videos about this unit. I knew it fit what I was in the market for. For the price point and what you get it is a fantastic machine.
Customer services is outstanding and the reviews are accurate. Things to note is the new update machine has its quirks.
The digital temp display will read about 2 points lower than what you have it set as your max. The hygrometer will also read 2RH higher than your intended RH desires and the built in lighting leaves you wanting a little more coverage.
With that said, as long as you’re aware of these things the machine is awesome. Good quality for what it is and I’m pleased with my purchase. I would recommend this unit to someone wanting to get out of a box and into a fridge style.
Customer services is outstanding and the reviews are accurate. Things to note is the new update machine has its quirks.
The digital temp display will read about 2 points lower than what you have it set as your max. The hygrometer will also read 2RH higher than your intended RH desires and the built in lighting leaves you wanting a little more coverage.
With that said, as long as you’re aware of these things the machine is awesome. Good quality for what it is and I’m pleased with my purchase. I would recommend this unit to someone wanting to get out of a box and into a fridge style.
Response from NewairBy Newair, Customer Service, August 17, 2022
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Ballen
from Wichita Falls, Texas
Verified Purchase:Yes
Humidor arrived in well protected carton. Easy to set up and use. Very quite fan.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit NCH250SS00. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit NCH250SS00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Posted by: Smokey Joe
from Arizona
Verified Purchase:Yes
I live in Arizona and this is the only humidor that I have had any success with. So far so good. I am slowly introducing my cigars and the RH is holding. Will be such a pleasure compared to the challenges that I have had to deal with before. Great unit!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS00. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Posted by: MrChristopher
from Boston North
Verified Purchase:Yes
The fan/motor on these new models is very loud. I contacted the manufacturer about it and they said to e-mail a video of it. I did this. Later they e-mailed me back stating this is normal. I guess I made a bad decision and now have to live with it.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Posted by: Stogie
from Scottsdale, AZ
Verified Purchase:Yes
I bought Newair our my husband - our 5th anniversary: cigars = paper = trees = wood! Didnt quite know how to set up humidity & temp properly. I reached out via email to customer service and Fern, Newair service agent, was very prompt and very detailed on how to properly prep humidor for long lasting results. Great Service and Great Unit!!!! My husband loves it!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product NCH250SS00. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product NCH250SS00. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair