Customer reviews from Newair
NewAir - 15 Premium Built-in Dual Zone 9 Bottle and 48 Can Wine and Beverage Fridge with SplitShelf and Seamless Door - Stainless Steel
Average customer rating
4.7
(90 Reviews)
Rating breakdown 90 reviews
5 Stars
73
4 Stars
13
3 Stars
0
2 Stars
1
1 Star
3
100%of customers recommend this product.
(
16 out of
16)
Customer Reviews for NewAir - 15 Premium Built-in Dual Zone 9 Bottle and 48 Can Wine and Beverage Fridge with SplitShelf and Seamless Door - Stainless Steel
Customer Rating
1
Design failure
on January 29, 2021
Posted by: John789
While you might technically be able to fit 48 cans in this fridge, you will have a hard time removing any of them. The shelves are so close together that cans scrape the top of the fridge and sliding the shelves out is not an easy task when full. You could leave it only partially full, but because the shelves are so close together there is almost no air circulation. After 24 hours, loaded at about half capacity, the upper section finally reached 37 degrees, but according to an external thermometer and the frozen cans, the back of the fridge was closer to 30 degrees. The same temperature difference persisted when set to a higher temperature. I will be returning this item.
Response from NewairBy NewAir , Customer Service, January 29, 2021
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: John789
from Undisclosed
Verified Purchase:Yes
While you might technically be able to fit 48 cans in this fridge, you will have a hard time removing any of them. The shelves are so close together that cans scrape the top of the fridge and sliding the shelves out is not an easy task when full. You could leave it only partially full, but because the shelves are so close together there is almost no air circulation. After 24 hours, loaded at about half capacity, the upper section finally reached 37 degrees, but according to an external thermometer and the frozen cans, the back of the fridge was closer to 30 degrees. The same temperature difference persisted when set to a higher temperature. I will be returning this item.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: jpa1108
from RI
Verified Purchase:Yes
First one arrived and the shelf on the top was broken. Elmer from customer service was very helpful and shipped a second one to us quickly along with free return label to ship the old one back. We have only had the new one for a week now but it seems to be working well.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to the NWB057SS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to the NWB057SS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Nice cooler but poor quality upper metal shelves
on June 8, 2020
Posted by: MikeF
from Lake Worth, FL
Verified Purchase:Yes
I bought this cooler a few weeks back. It's looks very nice and and cools to the correct temperatures. That said, the upper metal cooler shelves were poor quality and didn't come close to fitting properly in the cooler. The cans didn't fit properly in the top shelf and the bottom metal shelf fell off the supports and onto the temperature display unit. The upper compartment was essentially unusable. I received a new pair from Newair with the same problem. I had to bend them and hit them with a hammer so they fit properly.
Response from NewairBy NewAir, Customer Service, June 10, 2020
Hi, Thank you for taking the time to leave a review on your NWB057SS00. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Nice cooler but poor quality upper metal shelves
on June 8, 2020
Posted by: MikeF
from Lake Worth, FL
Verified Purchase:Yes
I bought this cooler a few weeks back. It's looks very nice and and cools to the correct temperatures. That said, the upper metal cooler shelves were poor quality and didn't come close to fitting properly in the cooler. The cans didn't fit properly in the top shelf and the bottom metal shelf fell off the supports and onto the temperature display unit. The upper compartment was essentially unusable. I received a new pair from Newair with the same problem. I had to bend them and hit them with a hammer so they fit properly.
Response from NewairBy NewAir, Customer Service, June 10, 2020
Hi, Thank you for taking the time to leave a review on your NWB057SS00. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Nice cooler but poor quality upper metal shelves
on June 8, 2020
Posted by: MikeF
from Lake Worth, FL
I bought this cooler a few weeks back. It's looks very nice and and cools to the correct temperatures. That said, the upper metal cooler shelves were poor quality and didn't come close to fitting properly in the cooler. The cans didn't fit properly in the top shelf and the bottom metal shelf fell off the supports and onto the temperature display unit. The upper compartment was essentially unusable. I received a new pair from Newair with the same problem. I had to bend them and hit them with a hammer so they fit properly.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your NWB057SS00. Thank You for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your NWB057SS00. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Gorgeous + functional!
on May 18, 2020
Posted by: Anonymous
from Florida
It works like a charm and is beautiful too! Make sure to read the directions when installing and let it sit before plugging it in. We are so happy with it!
Response from NewairBy NewAir, Customer Care, May 18, 2020
Thank you so much for taking the time to leave us this amazing review on the NewAir Beer froster NWB057SS00. We are delighted to hear the unit has met your expectations.
Written by a customer while visiting Newair
Posted by: heycaitlyntorres
from Florida
Verified Purchase:Yes
It works like a charm and is beautiful too! Make sure to read the directions when installing and let it sit before plugging it in. We are so happy with it!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you so much for taking the time to leave us this amazing review on the NewAir Beer froster NWB057SS00. We are delighted to hear the unit has met your expectations.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you so much for taking the time to leave us this amazing review on the NewAir Beer froster NWB057SS00. We are delighted to hear the unit has met your expectations.
Written by a customer while visiting Newair