Customer reviews from Newair
NewAir - 15 Premium Built-in Dual Zone 9 Bottle and 48 Can Wine and Beverage Fridge with SplitShelf and Seamless Door - Stainless Steel
Average customer rating
4.7
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
74
4 Stars
13
3 Stars
0
2 Stars
1
1 Star
3
100%of customers recommend this product.
(
16 out of
16)
Customer Reviews for NewAir - 15 Premium Built-in Dual Zone 9 Bottle and 48 Can Wine and Beverage Fridge with SplitShelf and Seamless Door - Stainless Steel
Customer Rating
1
Design failure
on January 29, 2021
Posted by: John789
While you might technically be able to fit 48 cans in this fridge, you will have a hard time removing any of them. The shelves are so close together that cans scrape the top of the fridge and sliding the shelves out is not an easy task when full. You could leave it only partially full, but because the shelves are so close together there is almost no air circulation. After 24 hours, loaded at about half capacity, the upper section finally reached 37 degrees, but according to an external thermometer and the frozen cans, the back of the fridge was closer to 30 degrees. The same temperature difference persisted when set to a higher temperature. I will be returning this item.
Response from NewairBy NewAir , Customer Service, January 29, 2021
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
4
Great Look and Design
on April 27, 2021
Posted by: Lauren Orme
from Pennsylvania
I love the look of this unit with the sleek design and wood shelving. It is also very convenient to have the dual zones for both beer and wine!
Response from NewairBy NewAir, Customer Service, April 29, 2021
Thank you for the review and for posting your comments in regards to this product NWB057SS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Awesome Fridge
on May 7, 2021
Posted by: dack
from Milwaukee, WI
Great addition to any kitchen or bar. Holds all your extra beverages!!! great size!
Response from NewairBy Newair, Customer Service, May 9, 2021
Thank you for the 5-star review and for sharing your thoughts about the NWB057SS00.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Perfect for our needs
on May 27, 2021
Posted by: Hollyhart04
from Dallas Texas
We have had this unit for about 8 months now and really like the dual zone feature we aren’t just wine drinkers. We store sparkling water in there as well. It’s quiet and has a pretty blue light if desired. Customer service has also been helpful with concerns of water condensation. Overall a great product.
Response from NewairBy Newair, Customer Service, May 27, 2021
Thank you for the 5-star review.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Excellent Design and Temperature Control
on June 22, 2021
Posted by: Soccerstan
from State College, PA
My wife and I love how easy and convenient it is to store and operate this unit. It keeps all of our wine chilled to just the right serving temperature. It’s design allows for a great deal of wine to be chilled at one time and fits nicely in our kitchen area. When we had an issue, Liz in customer service was most helpful and resolved our issue in one day. She was very personable and efficient in handling our issue.
Response from NewairBy Newair , Customer Service, June 23, 2021
Thank you for taking the time to leave a review on your NWB057SS00. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Perfect Size!
on July 7, 2021
Posted by: p t m
from North Carolina
We researched different brands and felt Newair offered the best products. We love our 15" Dual Zone wine and beverage fridge. The narrow size fits perfectly and still holds plenty of cans and bottles.
Response from NewairBy Newair, Customer Service, July 7, 2021
Thank you for the 5-star review and for sharing your thoughts about the NWB057SS00.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great customer service
on July 15, 2021
Posted by: Sfaltaou
from Toronto
I bought a unit that was faulty, contacted customer service and they were great. They sent me a new unit in a timely manner and I am
Loving my new unit
Loving my new unit
Response from NewairBy Newair, Customer Service, July 16, 2021
Thank you for the 5-star review and for posting your comments in regards to this product NWB057SS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
New Customer Experience with Dual Zone Fridge
on September 28, 2021
Posted by: Curious G Hynes
from Branford, CT
Verified Purchase:Yes
As advertised plus Fast delivery, sturdy design. Easy set up !!
Response from NewairBy Newair, Customer Service, September 29, 2021
Thank you for the 5-star review and for posting your comments in regards to this product NWB057SS00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair