Customer reviews from https://www.asus.com
ASUS - Gigabit PoE+ VPN Wired Router ExpertWiFi EBG19P - White
Average customer rating
3
(1 Review)
Rating breakdown 1 review
5 Stars
0
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for ASUS - Gigabit PoE+ VPN Wired Router ExpertWiFi EBG19P - White
Posted by: Sam Daniel
Frequency of use:Daily
Verified Purchase:Yes
Router is good. Features awesome. App based management pathetic
Response from https://www.asus.comBy Customer Service, March 5, 2026
Dear Valued Customer,
We're sorry the app management is hindering your experience with an otherwise good router. While we work to improve the app, remember you can often access full router settings via a web browser on your PC (usually by typing router.asus.com or your router's IP address). If you're still struggling with specific settings, please email
customerloyalty@asus.com for direct guidance. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
We're sorry the app management is hindering your experience with an otherwise good router. While we work to improve the app, remember you can often access full router settings via a web browser on your PC (usually by typing router.asus.com or your router's IP address). If you're still struggling with specific settings, please email
customerloyalty@asus.com for direct guidance. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
Written by a customer while visiting https://www.asus.com
