Customer reviews from Samsung US
Samsung - Galaxy Tab S10+ SM-X828U Tablet - 12.4" WQXGA+ - MediaTek Dimensity 9300+ (MT6989) Octa-core - 12 GB - 256 GB - Gray
Average customer rating
4.8 out of 5
4.8
(790 Reviews)
Open Ratings Snapshot
Rating breakdown 790 reviews
5 Stars
679
4 Stars
85
3 Stars
14
2 Stars
6
1 Star
6
96%of customers recommend this product. 
(
125 out of 130
)
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Customer Reviews for Samsung - Galaxy Tab S10+ SM-X828U Tablet - 12.4" WQXGA+ - MediaTek Dimensity 9300+ (MT6989) Octa-core - 12 GB - 256 GB - Gray
Customer Rating
2 out of 5
2
Poor Touchscreen response
on February 5, 2026
Posted by: RodD
from USA
Expertise:Expert
Verified Purchase:Yes
Traded-in Tab S8 Ultra for a smaller screen and cellular capability. Very disappointed with the touch screen response. Often takes multiple taps to respond. Touch screen sensitivity only two settings enhanced and off......
Features
2 out of 5
2
Performance
3 out of 5
3
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy R&R Team, February 5, 2026
Hello RodD, we appreciate you sharing your experience of your Samsung Galaxy Tab S10+ with us. We know how frustrating it can be when your device is not operating as intended or expected. We have provided a link to a troubleshooting guide to assist you with this experience with this display of your device. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience this frustration, or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great tablet at this price
on January 29, 2026
Posted by: Avadevices
from Massachusetts
Expertise:Expert
Verified Purchase:Yes
It's fast, smooth and easy to use, the battery drains very quickly with new one UI 8, sometimes it's in a day otherwise great device I use it daily for my needs.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 29, 2026
Hey there Avadevices, we appreciate your feedback on your Samsung Galaxy Tab S10+. We are so happy to hear that you are finding the device to be smooth and easy to use. We have provided links to articles to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience with the battery continues, or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Tab S10+
on January 20, 2026
Posted by: Gonzama19
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
So far n problem with it...and battery last quite long
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 21, 2026
Hey Gonzama19, we appreciate you sharing your thoughts about your Samsung Galaxy Tab S10+ with us. We are so happy toh ear that you are not having any frustrations with your new device, and finding the battery life to last during your usage. We have provided a link to the Samsung Support Team for your convenience, if you ever have questions about your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Works well
on January 9, 2026
Posted by: Lucas
from Virginia
Expertise:Expert
Verified Purchase:Yes
The tablet is fast. The screen is great. The S-pen works well. If I had to buy a tablet again, I'd buy the same one since there is no 12.4" version on the S11.
For the next gen, I'd like to see:
1. Longer battery life.
2. Faster microSD card reader.
3. USB-C 60w charging.
4. Better drivers for the processor. Right now Mediatek has much worse emulation for old games.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 9, 2026
Hey Lucas, we appreciate your feedback on your Samsung Galaxy Tab S10+ with us. We are happy to hear that you are pleased with the speed, display, and accessories you have found on your new device. We appreciate you sharing the features you would like to see adjusted or added in the future. Please, don't hesitate to reach out to us again in the future if you have additional thoughts you'd like to share with us as we continue to innovate our product line. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great tablet
on January 3, 2026
Posted by: Josh
Verified Purchase:Yes
got a great deal on this with my military discount . a little on the heavy side but it's got power and plenty of space and reliable 10/10 great device!
Response from Samsung USBy R&R Team, February 13, 2026
Hey Josh, thank you for sharing your thoughts about your Samsung Galaxy Tab S10+ with us. We are so happy to hear how much you are enjoying the usage of this tablet, and that the usage has been so reliable for you. We have provided links to the complete manual for your device, and to the Samsung Support Team to assist you in fully exploring your device, and answering any questions you may have. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgrade for my Daughter
on December 22, 2025
Posted by: Grace
from New York
Verified Purchase:Yes
I bought this tablet for my daughter. So far it is working perfectly. I really love it has a big screen and a pencil. My daughter loves drawing and she is enjoying with this new device. It was the perfect choice and best christmas gigt
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 23, 2025
Hey Grace, we appreciate you sharing your thoughts about your Samsung Galaxy Tab S10+ with us. We are thrilled to hear your daughter and you are so pleased with the features and are finding so many ways to express your creativity through your artwork ont his tablet. We have provided a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on December 18, 2025
Posted by: Anonymous
from Memphis, TN
Expertise:Intermediate
Verified Purchase:Yes
I love my tablet. I had the s7+ first, but this one is even better. It's lighter so I don't feel weighed down. I really like the white pen, makes it easier to spot when you lay it down. No complaints!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 18, 2025
Hey Denise, thank you for your feedback on your Samsung Galaxy Tab S10+. We are thrilled to hear that you are pleased with the upgrade to this new tablet. We have provided a link to the complete manual for your device to help you discover additional capabilities on your device, like Galaxy AI. We have also shared a link to the Samsung Support Team if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very solid choice
on December 7, 2025
Posted by: NYBudgetMan
[This review was collected as part of a promotion.] Great hardware at this price point, great if not best software support for Android tablets, including Galaxy AI. Circle to search and auto translate are things I use everyday. If you want a big android tablet, this is it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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