Customer reviews from Samsung US
Samsung - Galaxy Tab S10+ SM-X828U Tablet - 12.4" WQXGA+ - MediaTek Dimensity 9300+ (MT6989) Octa-core - 12 GB - 256 GB - Gray
Average customer rating
4.8
(557 Reviews)
Rating breakdown 557 reviews
5 Stars
481
4 Stars
60
3 Stars
7
2 Stars
4
1 Star
5
96%of customers recommend this product.
(
122 out of
127)
Customer Reviews for Samsung - Galaxy Tab S10+ SM-X828U Tablet - 12.4" WQXGA+ - MediaTek Dimensity 9300+ (MT6989) Octa-core - 12 GB - 256 GB - Gray
Customer Rating
5
Great screen
on October 6, 2024
Posted by: JohnnyLuvsSamsung
from Cleveland, OH
Expertise:Intermediate
I received my tablet about 5 days ago. I had the S9 Ultra which was just too big for me. This is the perfect size. The screen is awesome. I am really impressed with the performance. I am glad I traded up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect size for me
on October 14, 2024
Posted by: posnead19
[This review was collected as part of a promotion.] The performance, features, and battery life are the same as the Ultra but in a smaller size. It's a perfect fit between my Pro Book at 16" and S23 Ultra.
The Galaxy AI features work as expected and the more you experiment with them the sooner they become part of your normal user experience. This is my 3rd Samsung tablet and I think it's the best on the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
BAD BATTERY
on October 19, 2024
Posted by: Notarealname
from California, CA
Expertise:Expert
It’s a good device and works really well… until it doesn’t. I had the tablet for less than a year and the battery charged really slow and discharged really fast like only and hour at 100%. Now it doesn’t charge at all it doesn’t turn on. NOTHING. I tried different chargers and still nothing. It’s permanently dead now. It’s useless now.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
4
Value
2
Response from Samsung USBy Social Commerce, October 20, 2024
Thank you for getting in touch to share your feedback with us. We appreciate you taking the time to let us know your thoughts on the Galaxy Tab S10+. We're sorry to hear that you've been experiencing issues with charging your tablet's battery. If your Samsung tablet is not charging or if your charger isn't working, there are several things that you can try to resolve the issue. The most common reasons for a Samsung tablet not charging are:
- A faulty cable, charging block, charger cable, or adapter
- Dirt or debris in the charging port
- Third-party apps interrupting the charging process
- A software update may be required.
Check out the link attached for options to help troubleshoot. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001462/#samsung-phone-or-tablet-is-not-charging-wired-or-wirelessly
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- A faulty cable, charging block, charger cable, or adapter
- Dirt or debris in the charging port
- Third-party apps interrupting the charging process
- A software update may be required.
Check out the link attached for options to help troubleshoot. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001462/#samsung-phone-or-tablet-is-not-charging-wired-or-wirelessly
smsng.us/Samsung- Support
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Written by a customer while visiting Samsung US
Customer Rating
2
Not up to par
on March 17, 2025
Posted by: SuperHonu
[This review was collected as part of a promotion.] First off the graphics on games are horrible, the processor is a downgrade from the Snapdragon.
Basically it's the same as the S9 Plus with a bad processor should have never gone away from the Snapdragon highly disappointed.
Basically it's the same as the S9 Plus with a bad processor should have never gone away from the Snapdragon highly disappointed.
Value
2
Response from Samsung USBy R&R Team, March 19, 2025
Hey there SuperHonu, thank you for your feedback on your Samsung Galaxy Tab S10+. We completely understand how valuable your gaming is to you every day, and we would love to help you fully immerse in to your games, and have the best experience possible. We have provided a link to a few articles toh elp you with the speed of your device, and responsiveness of your display. We have also provided a linkt o the Samsung Support Team if this experience continues and you would like additional assistance. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Tablet!
on April 2, 2025
Posted by: Magsrt
[This review was collected as part of a promotion.] I love how I can do multiple tasks and flip back and forth between apps and get my work done faster and with ease. Crisp clear video and audio make meetings and streaming so easy. Greatest purchase, I'm very impressed and Happy with the tablet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The tablet that replaced my laptop
on November 12, 2024
Posted by: StarRick
[This review was collected as part of a promotion.] The S10+, along with the Keyboard Cover Slim, is finally what allowed me to replace my Dell laptop. It's lighter and easier to carry. It instantly turns on, so there's no boot up time. The battery lasts much longer than a laptop. And with DEX mode enabled, it's almost like Windows! They even included an AI key on the keyboard to make it easy to access. And wow, just fast as lightening. Another home run, Samsung.
Value
5
Written by a customer while visiting Samsung US
Posted by: tzzzable
from Seattle, WA USA
Expertise:Intermediate
Verified Purchase:Yes
The tablet is ok, nothing special like a new roll out should be. The problem is the 5g streaming, it stops frequently (once or twice a day) during movies or live shows. It's not the provider because my Tab 8 streamed in the same locations and my phone still does. I missed the tab9 roll out because they didn't provide a tmobile variation so I was really looking forward to the 10. It's been a huge disappointment, especially since the older 5g tab worked without losing connection. (The tab is up to date)
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, December 26, 2024
Hello Tzzzable, we appreciate your feedback on your Samsung Galaxy Tab S10+. We understand how valuable uninterrupted usage of your new device is to you every day, and we would love nothing more than to help you troubleshoot the connection at your convenience. We have provided a few links to articles to help you with this experience as well as a link to the Samsung Support Team to offer additional assistance if this matter continues. We appreciate you being a Samsung customer. -Elizabeth
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Different connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00089062/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Different connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00089062/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: nick
Expertise:Expert
Verified Purchase:Yes
defective product i had to return it and shop another device from another store i wont waste my money here no more
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, April 21, 2025
Hi Nick, we appreciate your feedback on your Samsung Galaxy Tab S10+. We understand how frustrating it can be to have a new device that is not meeting your expectations in overall functionality. We are always happy to assist our customers with any frustration they may experience with their chosen devices. We hope you'll reach out to us again in the future any time if you have questions or would like to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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X
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Written by a customer while visiting Samsung US