Customer reviews from https://www.asus.com
ASUS - ROG Crosshair VIII Hero Desktop Motherboard - AMD X570 Chipset - Socket AM4 - ATX - 128 GB DDR4 SDRAM Maximum RAM
Average customer rating
4.5
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
62
4 Stars
9
3 Stars
2
2 Stars
3
1 Star
5
95%of customers recommend this product.
(
56 out of
59)
Customer Reviews for ASUS - ROG Crosshair VIII Hero Desktop Motherboard - AMD X570 Chipset - Socket AM4 - ATX - 128 GB DDR4 SDRAM Maximum RAM
Posted by: mdc1
Frequency of use:Daily
Verified Purchase:Yes
very touchy... any driver update, usb, BT, comes and goes, starts frequesnt rebooting for no reason, dont even get me started with the issues around any BIOS update. With some care it settles down a bit. I have a very easy AMD, Samsung, NVidia world... I could only imagine if i was tweaking things
Response from https://www.asus.comBy Chantae, CLM, September 28, 2024
Dear Mdc1,
We sincerely apologize for the issues you've faced with the motherboard and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Please allow us to make your experience with us a better one.
To troubleshoot the auto-reboot issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2409040673-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1046480/
We sincerely apologize for the issues you've faced with the motherboard and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Please allow us to make your experience with us a better one.
To troubleshoot the auto-reboot issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2409040673-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1046480/
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Verified Purchase:Yes
Armor crate doesn’t work and Bluetooth doesn’t work.
Written by a customer while visiting https://www.asus.com
Customer Rating
1
Have not used board yet, brand new, will not boot,
on February 7, 2023
Posted by: Anonymous
Verified Purchase:Yes
This board is the first time I fired it up in a brand-new computer I built. The board is stuck in the LED code 00 throughout the booting and the code never changes, stays 00. Then I cannot enter BIOS when pressing F2 or DEL. I tried everything and went online, read the manual for advice and nothing worked. I believe the motherboard is a DOA. So I sent it to the ASUS Repair department today. I cannot give a truly accurate review cause I never got the PC to boot up and open BIOS. I will give a review when ASUS fixes or replaces the motherboard. Thanks
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Verified Purchase:Yes
It keeps not loading windows 10 when I turn the pc on so I keep having to change the bio and still isn’t working.
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
Can't go wrong with a Crosshair mb been a fan for along time and they have never left me down, great quality great price for what you get
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Rob-ROG
Frequency of use:Daily
Verified Purchase:Yes
Full-featured solid motherboard, lots of capabilities, very easy to setup, flashed the bios to 4402 with no problems, Ryzen 9 5900x, w/64GB G.Skill 3600 Ram.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: LilRedDelta
Frequency of use:Daily
Verified Purchase:Yes
Absolutely love this board. i have had no issues with at all. Its has far surpassed by explications.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: jorand
Frequency of use:Daily
Verified Purchase:Yes
Very nice board - features galore - great stability - if you can find it, buy it.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com