Customer reviews from Samsung US
Samsung - Galaxy Tab S10+ SM-X828U Tablet - 12.4" WQXGA+ - MediaTek Dimensity 9300+ (MT6989) Octa-core - 12 GB - 256 GB - Gray
Average customer rating
4.8 out of 5
4.8
(577 Reviews)
Open Ratings Snapshot
Rating breakdown 577 reviews
5 Stars
497
4 Stars
62
3 Stars
7
2 Stars
5
1 Star
6
96%of customers recommend this product. 
(
124 out of 129
)
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Customer Reviews for Samsung - Galaxy Tab S10+ SM-X828U Tablet - 12.4" WQXGA+ - MediaTek Dimensity 9300+ (MT6989) Octa-core - 12 GB - 256 GB - Gray
Customer Rating
2 out of 5
2
Disapointed. Would not buy again.
on October 5, 2025
Posted by: Francis G
I have been a longtime Samsung tablet fan, but this model is a major disappointment. The problem appears to be with recent Android updates which just don't seem to know how to render content onto this large screen. I'm getting multiple frozen screens every single time I use this....for just basic web browsing. My older,smaller Samsung tablets are not having the same issues.
Response from Samsung USBy R&R TeamOctober 6, 2025
Hi there Francis G, thank you for taking time out of your day to provide feedback on your Samsung Galaxy Tab S10+. We know how important the uninterrupted usage of your device is to you every day, and we would love to assist you in troubleshooting this experience. We have provided a link to an article to help you with the freezIng you mention experiencing with your device. We have also provided a link to the Samsung Support Team to offer additional assistance if this matter continues with your tablet. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleek and Quick
on November 16, 2025
Posted by: TheCastorian
[This review was collected as part of a promotion.] Using the tablet is very smooth. All of my apps open and close simultaneously without lagging or being choppy. I have used a lot of the multi tasking features and found them very intuitive. Everything runs above my expectations. However Samsung Dex may cause a window to close by itself, not sure why or how. But other than that small bug the entire device runs very smooth, the Galaxy AI is very accessible and I use it a lot to help me with school work. 10/10
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great tablet
on January 3, 2026
Posted by: Josh
Verified Purchase:Yes
got a great deal on this with my military discount . a little on the heavy side but it's got power and plenty of space and reliable 10/10 great device!
Response from Samsung USBy R&R TeamFebruary 13, 2026
Hey Josh, thank you for sharing your thoughts about your Samsung Galaxy Tab S10+ with us. We are so happy to hear how much you are enjoying the usage of this tablet, and that the usage has been so reliable for you. We have provided links to the complete manual for your device, and to the Samsung Support Team to assist you in fully exploring your device, and answering any questions you may have. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Bad battery and not for outside
on March 10, 2026
Posted by: Anonymous
from Los Angeles, California
Expertise:Expert
Tablet is nice. The battery is SO BAD!!! The battery life gets drain too fast, and it's very bad outside in the sunlight.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy R&R TeamMarch 11, 2026
Hi there Rick Flores, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy Tab S10+ with us. We know how frustrating it can be when your device is not meeting your expectations, and how valuable the lasting battery of your device is to your enjoyment. We have provided links to articles to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team for your convenience if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very functional
on March 12, 2026
Posted by: CH7123
[This review was collected as part of a promotion.] I love that it is a "Multitasking device" , i can watch YouTube wile i'm writing something in the note app .ILOVEIT
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great function and speed
on September 28, 2025
Posted by: T SINGLETON
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Great tablet, I'm still getting use to the functions of tablet, but it is much faster response
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easee of use
on October 1, 2025
Posted by: GalaxyLover
[This review was collected as part of a promotion.] My Galaxy tablet is super easy to use and understand. Clear set up instructions. And compatible with my Kindle app
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Unorganized person's best friend
on October 7, 2025
Posted by: TheDoctah
[This review was collected as part of a promotion.] I love to write notes. Its a tool I use to help me remember the million things I need to do as they pop back in my head. The Galaxy Tab 10 helps me get rid of all the scrap paper, back of envelope, and on the back of document notes that I misplace. The best things are the Notes app and the Voice Recorder app that now have Galaxy AI to convert my handwritten notes to text and transcribes (pretty accurately) my voice notes. The Galaxy AI integration means now my thoughts are become copy & paste text that can be the foundation of an email or a start of a draft of an essay.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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