Customer reviews from Samsung US
Samsung - Galaxy Tab S10+ SM-X828U Tablet - 12.4" WQXGA+ - MediaTek Dimensity 9300+ (MT6989) Octa-core - 12 GB - 256 GB - Gray
Average customer rating
4.8
(578 Reviews)
Rating breakdown 578 reviews
5 Stars
498
4 Stars
62
3 Stars
7
2 Stars
5
1 Star
6
96%of customers recommend this product.
(
124 out of
129)
Customer Reviews for Samsung - Galaxy Tab S10+ SM-X828U Tablet - 12.4" WQXGA+ - MediaTek Dimensity 9300+ (MT6989) Octa-core - 12 GB - 256 GB - Gray
Customer Rating
3
Tablet can't handle landscape orientation well.
on August 20, 2025
Posted by: Guppy
I was initially happy with this tablet but lately Samsung's One UI seems to be struggling mightily with rendering content in landscape orientation. Perhaps the latest Android software is just too geared to mobile websites in portrait mode(?).This is causing a number of problems such as slow response, freezing up, and pop-up "not optimized" messages. Tablet software is fully updated. Resets and cleared caches do not help. An AI query suggests that this is a known issue.
Response from Samsung USBy R&R Team, August 20, 2025
Hi Guppy, thank you for your feedback on your Samsung Galaxy Tab S10+. We understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to a few articles to help you with the speed and freezing you mention experiencing. We have also shared a link to the Samsung Support Team to offer assistance with the features that are not operating as intended when turned in to landscape mode. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I recently picked up the Samsung Galaxy Tab S10+
on September 15, 2025
Posted by: JMoody
[This review was collected as part of a promotion.] I recently picked up the Samsung Galaxy Tab S10+ and it’s easily one of the best tablets I’ve used. The display is stunning—bright, sharp, and smooth for both work and streaming. Performance is fast with no lag, and the battery lasts all day. What really stands out is Galaxy AI. From real-time translation to smart note summarization, it makes productivity so much easier. If you want a premium Android tablet with AI tools built in, the Tab S10+ is a solid choice
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great, OMG
on September 16, 2025
Posted by: EJDavis1
Expertise:Expert
Really good service was fast!!! So gooddddddddddddddd!!!!!!!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!!
on September 18, 2025
Posted by: Jm1985
[This review was collected as part of a promotion.] AI is super advanced. It is very useful for my studies, photos, notes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No cellular capability
on June 11, 2025
Posted by: Truce2099
[This review was collected as part of a promotion.] I had gotten this tablet thinking that it was cellular capable. Unfortunately, it is not. I'm going to have to exchange it for one that does even though it has less memory (256GB compared to the 512GB that I bought).
Value
3
Response from Samsung USBy R&R Team, June 12, 2025
Hey Truce2099, thank you for sharing your thoughts about your Samsung Galaxy Tab S10+ with us. We are happy to hear that you were pleased with the features of your device, and hope you have found a tablet that also meets your need for 5G connectivity. We have provided a link to the Samsung Support Team to offer assistance or answer any questions you may hae about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great everyday work and play tablet
on July 10, 2025
Posted by: LoveAndroids
[This review was collected as part of a promotion.] I bought this tablet to use while I was on a work trip, so I didn't have to bring my laptop.
Best decision. It is syncs with my laptop and cloud files. I don't even bring my regular laptop because I am able to use all the functions on my laptop on this tablet. I love the multi screens. I love the ease of how my earbuds switch between my phone and tablet automatically. I can use my Spen on my phone and tablet.
If you want a device for work and play that is light, fast processing, looks good then you need this tablet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why Would You Not Choose Samsung?
on October 31, 2024
Posted by: Jaybird
from Toronto, ON
Expertise:Intermediate
This is a little premature as I don't have the new tablet yet but I'm so excited for this new tablet. As a Samsung only consumer for over 10 years I've not once been disappointed by either my Galaxy S22+ or the Tab A. The Tab A is starting to show its age as I use it at least 8 hours a day so hoping to try new one soon.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: 4570colt
from Houston, TX
Expertise:Intermediate
Verified Purchase:Yes
As usual another great Samsung product. This is a great tablet for the pice. Great screen and speed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US