Customer reviews from Samsung US
Samsung - Galaxy Tab S10+ SM-X828U Tablet - 12.4" WQXGA+ - MediaTek Dimensity 9300+ (MT6989) Octa-core - 12 GB - 256 GB - Gray
Average customer rating
4.8
(578 Reviews)
Rating breakdown 578 reviews
5 Stars
498
4 Stars
62
3 Stars
7
2 Stars
5
1 Star
6
96%of customers recommend this product.
(
124 out of
129)
Customer Reviews for Samsung - Galaxy Tab S10+ SM-X828U Tablet - 12.4" WQXGA+ - MediaTek Dimensity 9300+ (MT6989) Octa-core - 12 GB - 256 GB - Gray
Customer Rating
5
Worth every penny!
on August 28, 2025
Posted by: woeJose
[This review was collected as part of a promotion.] This is my first Samsung Galaxy tablet and I'm happy I chose to get one! This tablet is the perfect size and the power it has is crazy! I use it for streaming, work, and editing photos/videos. Everything works seamlessly. The galaxy AI features are a cool plus too. I mostly use the AI for photo editing and also ask Gemini questions. I highly recommend this tablet to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good media tablet
on November 29, 2025
Posted by: Jvmat12
[This review was collected as part of a promotion.] I’ve been using the Galaxy Tab S11+, and it’s honestly such a great device! The screen is super sharp and bright, the S Pen feels really smooth to use, and it’s fast enough to handle pretty much anything I throw at it. Battery life’s solid too. It’s one of those gadgets that just makes everyday stuff—work, notes, or even watching shows—feel a lot nicer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen
on October 6, 2024
Posted by: JohnnyLuvsSamsung
from Cleveland, OH
Expertise:Intermediate
I received my tablet about 5 days ago. I had the S9 Ultra which was just too big for me. This is the perfect size. The screen is awesome. I am really impressed with the performance. I am glad I traded up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect size for me
on October 14, 2024
Posted by: posnead19
[This review was collected as part of a promotion.] The performance, features, and battery life are the same as the Ultra but in a smaller size. It's a perfect fit between my Pro Book at 16" and S23 Ultra.
The Galaxy AI features work as expected and the more you experiment with them the sooner they become part of your normal user experience. This is my 3rd Samsung tablet and I think it's the best on the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
BAD BATTERY
on October 19, 2024
Posted by: Notarealname
from California, CA
Expertise:Expert
It’s a good device and works really well… until it doesn’t. I had the tablet for less than a year and the battery charged really slow and discharged really fast like only and hour at 100%. Now it doesn’t charge at all it doesn’t turn on. NOTHING. I tried different chargers and still nothing. It’s permanently dead now. It’s useless now.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
4
Value
2
Response from Samsung USBy Social Commerce, October 20, 2024
Thank you for getting in touch to share your feedback with us. We appreciate you taking the time to let us know your thoughts on the Galaxy Tab S10+. We're sorry to hear that you've been experiencing issues with charging your tablet's battery. If your Samsung tablet is not charging or if your charger isn't working, there are several things that you can try to resolve the issue. The most common reasons for a Samsung tablet not charging are:
- A faulty cable, charging block, charger cable, or adapter
- Dirt or debris in the charging port
- Third-party apps interrupting the charging process
- A software update may be required.
Check out the link attached for options to help troubleshoot. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001462/#samsung-phone-or-tablet-is-not-charging-wired-or-wirelessly
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
- A faulty cable, charging block, charger cable, or adapter
- Dirt or debris in the charging port
- Third-party apps interrupting the charging process
- A software update may be required.
Check out the link attached for options to help troubleshoot. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001462/#samsung-phone-or-tablet-is-not-charging-wired-or-wirelessly
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
2
Not up to par
on March 17, 2025
Posted by: SuperHonu
[This review was collected as part of a promotion.] First off the graphics on games are horrible, the processor is a downgrade from the Snapdragon.
Basically it's the same as the S9 Plus with a bad processor should have never gone away from the Snapdragon highly disappointed.
Basically it's the same as the S9 Plus with a bad processor should have never gone away from the Snapdragon highly disappointed.
Value
2
Response from Samsung USBy R&R Team, March 19, 2025
Hey there SuperHonu, thank you for your feedback on your Samsung Galaxy Tab S10+. We completely understand how valuable your gaming is to you every day, and we would love to help you fully immerse in to your games, and have the best experience possible. We have provided a link to a few articles toh elp you with the speed of your device, and responsiveness of your display. We have also provided a linkt o the Samsung Support Team if this experience continues and you would like additional assistance. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Tablet!
on April 2, 2025
Posted by: Magsrt
[This review was collected as part of a promotion.] I love how I can do multiple tasks and flip back and forth between apps and get my work done faster and with ease. Crisp clear video and audio make meetings and streaming so easy. Greatest purchase, I'm very impressed and Happy with the tablet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The tablet that replaced my laptop
on November 12, 2024
Posted by: StarRick
[This review was collected as part of a promotion.] The S10+, along with the Keyboard Cover Slim, is finally what allowed me to replace my Dell laptop. It's lighter and easier to carry. It instantly turns on, so there's no boot up time. The battery lasts much longer than a laptop. And with DEX mode enabled, it's almost like Windows! They even included an AI key on the keyboard to make it easy to access. And wow, just fast as lightening. Another home run, Samsung.
Value
5
Written by a customer while visiting Samsung US