Customer reviews from aosom.com
Outsunny - Outdoor Wooden Rocking Chair, Double-Person Adirondack Rocking Patio Chair with Rustic High Back - Carbonized
Average customer rating
4.8
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
9
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for Outsunny - Outdoor Wooden Rocking Chair, Double-Person Adirondack Rocking Patio Chair with Rustic High Back - Carbonized
Customer Rating
5
5 Stars for Customer Service
on July 11, 2021
Posted by: Anonymous
I've purchased many Outsunny/Aosom products and always been extremely satisfied -- high quality, long lasting, and great prices. Unfortunately this bench arrived damaged to the point where it couldn't be repaired. I tried to put it together anyway to see if it was worth getting another one, but the parts were mislabeled, hardware was missing, and I couldn't line up the holes because on some of the pieces there weren't any. I'm sure this could be a very nice bench, but this one somehow slipped through QC. One email with a follow-up phone call to customer service solved the problem. The rep was courteous, understanding and professional. Aosom is a great company. They stand by their products and I will definitely be ordering from them again.
Written by a customer while visiting aosom.com
Customer Rating
5
So many compliments! Beautiful
on August 18, 2021
Posted by: Anonymous
Stained color was rich and beautiful. The fanned back adds a decorative country or farmhouse look. I love it
Written by a customer while visiting aosom.com
Customer Rating
5
It's great
on September 3, 2021
Posted by: S.O.H.
Not the most comfortable thing, but it looks great on our Southern front porch! My husband and I are 370 pounds combined & it feels sturdy with both of us rocking in it.
Written by a customer while visiting aosom.com