[This review was collected as part of a promotion.] I received this product free in exchange for my honest and unbiased review. Great for home office use. This machine is a workhorse, doesn't bog down or struggle with big jobs. Cross cut shredding absolutely destroys anything I put through it. Waste bin window is a nice convenience.
Pros: Jam Resistance, Quality Construction, Safety Features, Secure Cut Size, Sheet Capacity, Shreds Credit Cards, Staples and CDs
Cons: none
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, September 30, 2022
After about 3-4 months operation the shredder no longer shredded (forward position). This was the second time in as many months that I had a problem. My contact with the Fellows office/representative was very satisfactory and inside of fifteen minutes, he said that they would send out a replacement, which is currently operating without flaw.
I have owned a Fellowes shredder for a long time. I decided I needed a new one, today. I plugged it in and used it and found it to be easier to use than my last one. It is easier to lift and I hope to use this for many years.
Thank you for your faithful support, RaeL! We are thrilled you had great service from your first unit, but also glad to know you notice positive improvements since your last purchase! Thank you for sharing your experience.
Bought this shredder at the end of March. Unboxed it on April 13, 2021. Used it twice and now it won't run in the auto position. Really! After 2 uses. I have owned a fellowes shredder before and it worked great for a long time. What's changed?
No, I would not recommend this to a friend.
Response from fellowes.comBy CM, CS, April 16, 2021
Hi BertaJo. We are so sorry the unit is not working! The issue you have is most likely a simple one to resolve with a bit of troubleshooting so if you have not already done so, please give customer service a call! We are here to help you!