Customer reviews from otterbox.com
OtterBox - Symmetry Series Case for iPhone 13 Pro Max / 12 Pro Max - Lilo & Stitch
Average customer rating
3.9
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
32
4 Stars
4
3 Stars
4
2 Stars
4
1 Star
9
81%of customers recommend this product.
(
35 out of
43)
Customer Reviews for OtterBox - Symmetry Series Case for iPhone 13 Pro Max / 12 Pro Max - Lilo & Stitch
Customer Rating
5
Sturdy and cute!
on December 5, 2021
Posted by: celine30
from Glendale, CA
Gender:Female
[This review was collected as part of a promotion.] First off, I love the sparkles on this case. It's super subtle, but truly makes all the difference in terms of design. The case is also very safe and durable. The camera seems to be protected and should not break if you drop it. It fit my iPhone 12 Pro Max like a glove. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Great Case!
on December 2, 2021
Posted by: Nev1
from Saint Louis
Gender:Male
[This review was collected as part of a promotion.] I have the Sierra blue iPhone ans his clear case makes it look wonderful. fits well, has a good texture and grip. The buttons are easy to press with the case on and you have easy access to the mute toggle switch. The edges are raised enough to protect the screen and there is good protection for the camera lenses on the back. No issues with MagSafe capabilities either.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Emily1234
Verified Purchase:Yes
I just Bought this class a month ago when I got my IPhone 13 Pro Max. I love Everything about it except the back camera area. It freaks me out that it won’t protect it. Lol. However it’s a very good case and it’s protected it so far!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Chloe15
Verified Purchase:Yes
Great case. I had it with my 11 and decided to get it again for my 13 pro max. Protects my phone great and have never had any issues with it. Plus it looks so pretty with the phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nina Toni
Verified Purchase:Yes
Let me start by saying this case is very pretty, but not really functional. It is a thin case and the back is strangely slippery. It doesn’t stay put on surfaces that move even slightly. The cameras also stick out further than the case itself making it unable to lay completely flat. I ended up having to buy another case, which is an Otterbox defender, which I love! I wouldn’t waste your $ on this one.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team , November 2, 2021
Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback about the grip provided by your case, and we'll be sure to let our design team know about your troubles. We're sad to hear that you stopped using your case, but we're happy to hear that you found something you liked with that Defender Series case! If you run into any issues, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback about the grip provided by your case, and we'll be sure to let our design team know about your troubles. We're sad to hear that you stopped using your case, but we're happy to hear that you found something you liked with that Defender Series case! If you run into any issues, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com