love the simplicity of the Zwilling system and bags. Bags remaining vacuum sealed in the freezer to protect food is not acceptable. I have yet to package any food (not liquid) that has remained vac-packed after a week in the freezer. I'm open to suggestions
I would recommend this to a friend!
Response from Zwilling.comBy Consumer Relations, May 16, 2025
Thank you for sharing your feedback with us and thank you for the love of the simplicity of the Fresh & Save system. We're sorry to hear that the Vacuum Bags didn’t meet your expectations. This is certainly not the experience we want for our valued customers. We recommend the bags closure must be dry, then fold the bags closure over the outside of the bag, when placing the food inside the Bag. Zip the bag closed, check the seal by applying light pressure along the sealed edge with your fingers. Your satisfaction is our highest priority, and we stand behind the quality of our products. Rest assured, we’ll be reaching out to provide a positive solution.
While I really appreciate the strength and versatility of these bags. I would prefer if they had a tab that made them easier to open. When they are sealed they work but when it’s time to open them it’s much too difficult and could destroy the bag.
These bags are easy to use and quite effective for maybe 10-20 vacuum cycles. They lose efficacy after that, and the plastic zipper ridges are somewhat delicate and can rip while opening if you're not particularly careful. Sometimes, the seal fails after weeks in the freezer, so we've learned to keep an eye on the freezer stock and to keep the pump handy. They extend the life of cheese particularly well, and keep freezer burn to a minimum as long as they keep the seal.
Expensive, but highly effective handheld appliance
on August 1, 2025
Posted by: Michael in Lakewood
Frequency of use:Daily
Verified Purchase:Yes
Efficient with great battery life and easy-to-use design. This handheld appliance works seamlessly with the entire Fresh & Save ecosystem. My only reservation in giving 5-stars is that it's pretty expensive.
First, the instructions and drawings are unclear as to whether this item goes inside or outside the bag. Also, don't understand the purpose of this attachment. Even with it attached inside the bag, liquid can still get sucked into the vacuum pump if not careful.