Customer Reviews for ZWILLING - Fresh & Save 20-pc Assorted Sizes Vacuum Sealer Bags, Reusable Sous Vide Bags - Clear
Customer Rating
5
Pleased
on September 24, 2024
Posted by: SouthernTxSteelerFan
So far so good! Replacing another manufacturers product that died within year, and which was fussy and did not always work. The Fresh & Save worked quickly & efficiently, 5 packages of chicken breasts done in minutes.
I have been using this system for a couple of years now. Great concept. The glass storage containers are nice. However, the storage bags are going to be the most expensive one or two use bags you will ever buy. I've used three large storage bags for storing blueberries we picked. Two of the three bags ripped at the ziplock area. The third hasn't because we have not got to that one yet. I thought the first may have been a fluke, but it is not. Zwilling does not stand behind their bags either. I've contacted support and they will not replace, so I would not recommend their storage bags at this price.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, August 26, 2024
Thank you for your review and for your feedback. We are sorry to hear about your experience. Fresh & Save vacuum bags are strong and efficient for the fridge, freezer, and pantry. They are also great for Sous Vide cooking. Reuse them after thoroughly washing with hot water and dishwashing liquid, and then completely drying. The Bags can be used a numerous of times, until you notice signs of wear and tear or they no longer correctly close or if they fail to maintain their vacuum seal. We appreciate all reviews, and we stand behind all of our products. We will certainly forward your feedback to the appropriate brand management team for consideration. In addition, although the Bags are not covered under warranty we are happy to contact you directly to see how we can help. Happy savings!