Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Symmetry Series+ for MagSafe Soft Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Stardust
Average customer rating
3.9
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
55
4 Stars
6
3 Stars
8
2 Stars
9
1 Star
13
67%of customers recommend this product.
(
50 out of
75)
Customer Reviews for OtterBox - Refurbished Excellent - Symmetry Series+ for MagSafe Soft Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Stardust
Posted by: IMike
Verified Purchase:Yes
I bought the Apple case, and unless you wish to buy a bar of soap, that’s what you get with the Apple version. Slippery like no tomorrow, you have to hold it with a tight grip. Putting it down even worse it will slide off any surface. So glad Otterbox came out with their version, unluckily when i got my phone the Otterbox was not available yet. Switching over to the Otterbox you can feel the difference, You finally have a grip and it wont slide off surfaces either.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Yellowed After 2 months
on March 16, 2022
Posted by: Nvohra
Love the case except for the yellowing that occurred after 2 months. Have tried to clean it and to no avail it is still yellow.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, March 17, 2022
You're not wrong to expect a longer aesthetic lifespan from the Symmetry Series+ Clear Case than a mere two months, and we're sorry things have become a bit unsightly.
Fortunately, we've got a fantastic warranty in place to help restore natural clarity to your Otter experience with a brand-new replacement this is sure to keep your iPhone looking sharp over the long haul! Feel free to set things in motion online using the link below, or give us a call at 1-855-688-7269 and we'll be glad to help.
https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
Fortunately, we've got a fantastic warranty in place to help restore natural clarity to your Otter experience with a brand-new replacement this is sure to keep your iPhone looking sharp over the long haul! Feel free to set things in motion online using the link below, or give us a call at 1-855-688-7269 and we'll be glad to help.
https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: LovesDoxies
Verified Purchase:Yes
This is my 2nd Otter Box clear case. 1st was for my iPhone 8 Plus. It let the pretty red phone’s color show through & survived a number of “oops” dropped phone events. When I bought my iPhone 13 Pro Max, I looked at Otter Box again (with the MagSafe) but ultimately decided on Apple’s clear case. :-( Didn’t feel as protective as my previous Otter Box so I ordered this Otter Box Symmetry for MagSafe. LOVE IT. Fits perfectly. Able to easily access and/or use all the buttons. Camera lenses are somewhat protected by the raised edge of the case. The MagSafe functions perfectly. What I love best: the OtterBox case has rubberized edges & corners. That provides the protection that I’m looking for. I haven’t dropped this new phone yet but I know it is inevitable - I feel confident that this case will provide good protection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: bobfa100
Verified Purchase:Yes
I bought this about two months ago, when I ordered my iPhone 13 Pro Max, knowing the phone wouldn't arrive for a while. I came quickly. When my phone did arrive, it fit snuggly and worked great with my MagSafe chargers. In Otterbox tradition, it is of high quality and provides drop protection well (ask me how I know!). It's worth the extra cost to protect the most expensive cell phone I've ever purchased.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jimboslice
Verified Purchase:Yes
I questioned the backwards compatibility. I was wrong. It fits very tight and covers all edges.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Don J
Verified Purchase:Yes
I am very happy with this purchase! Fits perfectly! Seems to be quite protective! Only issue I have is a hard edge on the bottom left that keeps poking my finger! But that can be my finger placement!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: hookbill
Verified Purchase:Yes
I love the protection Otterbox provides. The only reason I only give 4 stars is the darn case is almost impossible to remove. I don’t have a reason to remove the case and I can wait a couple of years before I HAVE to remove it. It’s just that it’s a one piece case and when you put it on, it stays on.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Crazy2bme
Verified Purchase:Yes
I have been a long time Speck customer but needed a MagSafe case pretty fast. Out of the color and what I was looking for I though I would give Otter a try and have to say I was pleasantly surprised. The case looks good and is easy to keep a good grip on it. In the future Otter will be at the top of the running for a new case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com