Your photo paper works well in my HP printer. I had tried another brand, and wasn't having any luck. Your on-line help suggested that I stick with the HP photo paper, and I'm glad I did.
HP everyday photo paper is successfully used in my Envy printer even though the higher rated HP paper is not. I use 8.5 x 11 because the feeder is not challenged. This is a work around when printing pics on a simple household printer but well worth it. The final quality is fine an the convenience is tops.
I love the computer but I also purchased the software Laplink Pro to transfer my apps. No matter what I do I can't get it started. I contacted Laplink, but they never got back to me.